ServiceNow Senior Developer

Guidehouse; San Antonio (TX); Hybrid; USD 106,000 - 176,000; Full time

Benefits offered by this job

Medical Insurance

Holidays

Parental Leave

401(k) Plan

Life Insurance

AD&D Insurance

HSA/FS A

Transit Benefits

Disability

Tuition Reimbursement

Learning Opportunities

Employee Referrals

Events & Outreach

Care.com membership

Employee Assistance

Corestream Benefits

Job summary

Guidehouse is seeking a Senior ServiceNow developer to design, develop, configure, and maintain enterprise IT service management solutions. You will build custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.

Partner with stakeholders to translate needs into scalable platform improvements. This role includes platform administration activities, incident resolution, troubleshooting, performance optimization, and

Qualifications

• Bachelor’s degree required.
• 6+ years of professional experience.
• US Citizenship required.
• Senior developer or similar role on ServiceNow.
• Strong scripting, automation, workflows, and integrations experience.
• Proficient in JavaScript and ServiceNow development tools.
• Experience designing technical solutions from requirements.
• Strong problem-solving and collaboration skills.
• Willing to travel up to 25%.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions.
• Develop custom apps, workflows, integrations, UI components, business rules, client scripts, and automation.
• Gather requirements and translate needs into scalable platform improvements.
• Support platform administration: incidents, problems, performance optimization.
• Collaborate with cross-functional teams to ensure quality and standards.
• Participate in code reviews, testing, deployments, and ongoing support of ServiceNow releases.

Skills

ServiceNow development

JavaScript

Automation

Workflows

Integrations

Platform configuration

Incident resolution

Team collaboration

Requirements analysis

Problem solving

Education

Bachelor’s degree

Tools

REST APIs

SOAP APIs

MID Server

ServiceNow tooling

Flow Designer

IntegrationHub

Job description

What You Will Do:

Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities. Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform. Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements. Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization. Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards. Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.

What You Will Need:

Bachelor’s degree is required. Minimum SIX (6) years of professional experience. US Citizenship is contractually required. Strong experience developing on the ServiceNow platform in a senior developer or similar technical role. Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration. Proficiency with JavaScript and other relevant ServiceNow development tools and technologies. Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations. Strong problem-solving, communication, and collaboration skills. Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting. Selected candidate must be willing to travel up to 25%.

What Would Be Nice To Have:

ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications. Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns. Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities. Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches. Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.

The annual salary range for this position is $106,000.00-$176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:

• Medical, Rx, Dental & Vision Insurance


• Personal and Family Sick Time & Company Paid Holidays


• Parental Leave


• 401(k) Retirement Plan


• Group Term Life and Travel Assistance


• Voluntary Life


• AD&D Insurance


• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts


• Transit and Parking Commuter Benefits


• Short-Term & Long-Term Disability


• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities


• Employee Referral Program


• Corporate Sponsored Events & Community Outreach


• Care.com annual membership


• Employee Assistance Program


• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com