ServiceNow SecOps Product Manager Support (Senior Specialist - System Management)

LTM; Irving (TX); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical plan

Disability coverage

401(k) Plan

Life insurance

Paid time off & holidays

Parental leave

Job summary

LTIMindtree in Irving, TX is seeking a senior Product Manager to own the multi-quarter roadmap for the ServiceNow SecOps VR platform. You will translate cybersecurity requirements into a prioritized backlog and collaborate with senior leadership and stakeholders to drive value.

You will lead Agile ceremonies as Product Owner, write clear user stories, define KPIs/OKRs, and partner with the ServiceNow CoE to ensure governance, licensing optimization, and architectural alignment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or related field, or equivalent experience.
• Minimum 5+ years of product management experience in enterprise technology platforms.
• Minimum 2+ years hands-on experience with ServiceNow Vulnerability Response (VR).
• Ability to translate cybersecurity requirements into clear product features and user stories.
• Experience leading Agile/Scrum teams as Product Owner with backlog management.
• Strong understanding of vulnerability management lifecycle and CVSS in ServiceNow VR.
• Excellent stakeholder management and data-driven decision making.
• Familiarity with ServiceNow platform capabilities and release cycles.

Responsibilities

• Define and own multi-quarter roadmap for ServiceNow SecOps VR.
• Translate strategy and business needs into prioritized backlog.
• Lead roadmap reviews with senior cybersecurity leadership and stakeholders.
• Evaluate adoption of new ServiceNow SecOps features and integrations.
• Develop a clear product vision aligned with security framework.
• Serve as Product Owner in Agile ceremonies and manage backlog.
• Write clear user stories and acceptance criteria for development team.
• Coordinate UAT with cybersecurity stakeholders and ensure quality gates.
• Build relationships with Vulnerability Management, SOC, and IT Risk teams.
• Present product metrics and OKRs to senior leadership.
• Ensure governance, licensing, and architecture alignment with CoE.
• Manage vendor relationships with ServiceNow and partners.
• Ensure changes comply with SOX, FFIEC, OCC, GDPR.
• Champion platform adoption via training and documentation.

Skills

Product management

Agile / Scrum

Stakeholder management

ServiceNow VR

Vulnerability management

Requirements to user stories

KPIs & OKRs

Education

Bachelor's degree (CS / IT / Cybersecurity) or equivalent

Equivalent professional experience

Tools

ServiceNow VR

Now Platform

Job description

Location: Irving, Tx (Hybrid)

We are looking for candidate with Minimum 8+ years of experience.

• Define and own the multi-quarter product roadmap for Clients's ServiceNow SecOps platform, with primary emphasis on Vulnerability Response (VR)
• Translate cybersecurity strategy, regulatory requirements, and business objectives into a prioritized, value-driven product backlog
• Conduct regular roadmap reviews with senior cybersecurity leadership, technology executives, and key stakeholders
• Evaluate and recommend adoption of new ServiceNow SecOps features, releases, and third-party integrations
• Develop and maintain a clear product vision aligned with Clients's enterprise security strategy and risk management framework

Role Description

Title: ServiceNow Developer

Location: Irving, Tx (Hybrid)

We are looking for candidate with Minimum 8+ years of experience.

Key Responsibilities

Product Strategy & Roadmap

• Define and own the multi-quarter product roadmap for Clients's ServiceNow SecOps platform, with primary emphasis on Vulnerability Response (VR)
• Translate cybersecurity strategy, regulatory requirements, and business objectives into a prioritized, value-driven product backlog
• Conduct regular roadmap reviews with senior cybersecurity leadership, technology executives, and key stakeholders
• Evaluate and recommend adoption of new ServiceNow SecOps features, releases, and third-party integrations
• Develop and maintain a clear product vision aligned with Clients's enterprise security strategy and risk management framework

Delivery & Agile Leadership

• Serve as Product Owner in Agile/Scrum ceremonies — sprint planning, backlog refinement, sprint reviews, and retrospectives
• Write clear, well-defined user stories, acceptance criteria, and functional specifications for the development team
• Prioritize and manage the product backlog to maximize business value and development team throughput
• Remove impediments and make timely product decisions to keep development sprints on track
• Coordinate UAT with cybersecurity stakeholders and ensure quality gates are met before production releases

Stakeholder Management & Platform Governance

• Build and maintain strong relationships with Vulnerability Management, SOC, Threat Intelligence, IT Risk, and Compliance teams as primary platform customers
• Facilitate requirements workshops, discovery sessions, and demos with business and technical stakeholders
• Develop and present product metrics, OKRs, and platform health dashboards to senior leadership
• Partner with Clients's ServiceNow CoE and enterprise architecture teams to ensure platform governance, licensing optimization, and architectural alignment
• Manage vendor relationships with ServiceNow and third-party integration partners; participate in ServiceNow account reviews and roadmap briefings
• Ensure all platform changes comply with Clients's change management, audit, and regulatory requirements (SOX, FFIEC, OCC, GDPR)
• Champion platform adoption through training programs, user documentation, and change management initiatives

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Business Administration, or a related field — or equivalent professional experience
• Minimum 5+ years of product management experience in enterprise technology platforms
• Minimum 2+ years of direct, hands-on experience with ServiceNow Vulnerability Response (VR)
• Proven ability to translate complex cybersecurity requirements into clear, actionable product features and user stories
• Experience leading Agile/Scrum teams as Product Owner, including backlog management and sprint facilitation
• Strong understanding of vulnerability management lifecycle, CVSS scoring, and remediation workflows as implemented in ServiceNow VR
• Excellent stakeholder management skills with the ability to influence without authority across technical and non-technical audiences
• Strong analytical and data-driven decision-making skills; experience defining and tracking product KPIs and OKRs
• Familiarity with ServiceNow platform capabilities, release cycles, and the Now Platform ecosystem

Other Details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer

The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree

is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.