ServiceNow SAM Pro Developer – SBOM & OSS Governance

First Citizens Bank; Oregon; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Benefits package

Job summary

First Citizens Bank seeks a ServiceNow Developer with deep SAM Pro experience to support SBOM governance and large-scale software asset management initiatives. You will configure and enhance SAM capabilities, support integrations, normalization, discovery data quality, and compliance processes.

The role requires hands-on ServiceNow SAM Pro work, CAD/CSA certifications, and strong JavaScript on the platform. Collaboration with CMDB, Discovery, and Asset teams will be essential.

Qualifications

• Bachelor's degree and 6+ years of systems experience or HS diploma with 10+ years in systems engineering.
• 5+ years of ServiceNow development and implementation experience.
• 3+ years of hands-on ServiceNow SAM Pro experience.
• ServiceNow CAD, CSA certifications.
• Strong JavaScript development on the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP.
• Experience with ServiceNow Discovery and CMDB data management.
• Experience with software model normalization and reconciliation.
• Understanding entitlements, publishers, licensing metrics, and compliance.
• Enterprise SDLC experience in financial/LI environments.

Responsibilities

• Design, configure, and implement ServiceNow SAM Pro solutions.
• Support SBOM data management and open-source governance processes.
• Configure software normalization, models, and content services.
• Develop workflows, automation, and integrations using Integration Hub.
• Support reconciliation, entitlement management, and compliance.
• Collaborate with CMDB, Discovery, and Asset teams to improve license visibility.
• Maintain integrations with software inventory sources and endpoints.
• Develop business rules, flows, and custom apps as needed.
• Participate in design, testing, deployment, and operations.
• Create technical docs and transfer knowledge.

Skills

JavaScript development

ServiceNow Integration Hub

REST/SOAP integrations

ServiceNow Discovery

CMDB data management

Software model normalization

Software asset reconciliation

Software entitlements & licensing

SDLC/enterprise development

Education

Bachelor's Degree in a related field

High School Diploma or GED/Equivalent

ServiceNow CAD (Certified Application Developer)

ServiceNow CSA (Certified System Administrator)

ServiceNow SAM Pro Certification

Tools

SAM Pro

Job description

First Citizens Bank seeks a ServiceNow Developer with deep SAM Pro experience to support SBOM governance and large-scale software asset management initiatives. You will configure and enhance SAM capabilities, support integrations, normalization, discovery data quality, and compliance processes.

The role requires hands-on ServiceNow SAM Pro work, CAD/CSA certifications, and strong JavaScript on the platform. Collaboration with CMDB, Discovery, and Asset teams will be essential.