ServiceNow Project Manager — Federal IT Strategy

ICF International

Fort Lee (NJ)

On-site

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

ICF International in Fort Lee, VA is seeking a Project Manager for ServiceNow to guide technology strategy, IT engineering, and platform management for federal clients. You will lead governance and architecture efforts, build prototypes, and oversee rapid development of solutions with senior technologists, ensuring delivery of mission-critical web-based applications.

You will collaborate with executives and cross-functional teams, manage stakeholder expectations, and drive best practices,

Qualifications

Active Secret clearance required.
U.S. citizenship required.
PMI PMP certification.
8+ years of Project Management experience.
4+ years of ServiceNow or low-code platforms.
5+ years leading technology consulting engagements.
4+ years Federal experience.

Responsibilities

Develop technology strategy with Federal executives, SMEs and stakeholders.
Lead meetings with senior client leadership to identify requirements and gaps.
Present technology options and trade-offs to diverse audiences.
Collaborate with clients, vendors, and teams to design architecture and strategy.
Develop governance models, operating models, and CONOPS to support mission.
Document as-is and to-be architectures, processes, and decision trees.
Participate in daily standups, reviews, and cross-functional planning.
Define and prioritize ServiceNow development activities with stakeholders.
Support requirements, design, testing, and delivery of tracking/reporting tools.
Ensure alignment with ITSM, ITIL principles and security/compliance rules.