Pre-Sales Consultant, ServiceNow Services

Advance Solutions Corp. (ADVANCE); United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Advance Solutions Corp. (ADVANCE) is seeking a ServiceNow Pre-Sales Solutions Consultant in the United States to build and maintain trusted relationships with customers. This role will focus on supporting business growth through collaboration with customers and internal teams. The ideal candidate will have 3+ years of experience in the ServiceNow ecosystem and proven pre-sales consulting capabilities.

The consultant will design and demonstrate ServiceNow solutions, conduct discovery sessions, and support proposal creation. Proficiency in English and ITIL certifications are essential for this position.

Qualifications

• 3+ years of experience in pre-sales solution consulting or sales engineering in ServiceNow.
• Strong communication and presentation skills.
• Ability to influence internal and external stakeholders.

Responsibilities

• Design and lead consultative interactions to align business objectives to ServiceNow solutions.
• Lead discovery sessions with customers.
• Support the creation of proposals and responses to RFPs.

Skills

Pre-sales solution consulting

Excellent communication

Presentation skills

Stakeholder influence

Tools

ServiceNow

ITIL

Job description

With a diverse consulting background and knowledge of industry trends, the ServiceNow Pre-Sales Solutions Consultant (SC) builds and develops trusted relationships with customers and internally across ADVANCE Solutions.

The role will support business growth by partnering and collaborating with customers, sales, practice leads, and the executive team. This is a hands-on consultant who is deeply familiar with ServiceNow and ServiceNow Services and has the advanced ability to design and demonstrate ServiceNow solutions in support of customer objectives during the sales process.

Responsibilities

• Design and lead consultative interactions at various levels of an organization to align business objectives to the solutions delivered on the ServiceNow platform
• Lead and drive discovery sessions with customers, building credibility by using industry best practices, and educational sessions
• Understand business objectives, challenges, and problem statements for customers
• Distill information collected and develop solutions that demonstrate a meaningful understanding of a client’s business, pain points, and potential opportunities to leverage ServiceNow
• Support the creation of High-Level Proposals, Statements of Work and RFP responses
• Support the Account Executive in developing, growing, and maintaining accounts. The work is a combination of strategic, tactical, and operational activities
• Provide ServiceNow technical support throughout the pre-sales and sales process
• When necessary, demonstrate key aspects of ServiceNow that align with customer needs
• On occasion, Support Proofs of Concept / Proofs of Value with assistance from the delivery team
• Act as a trusted advisor to help the client to scope the nature of specific problems they are facing and to find the ServiceNow-based solution
• Maintain deep, comprehensive knowledge of ServiceNow's capabilities and constraints
• Maintain industry knowledge, including competitors, complementary solutions, and integrations
• Maintain credibility through best practices knowledge in the Sales Enablement space.
• Qualify and help close sales opportunities.

Qualifications

• 3+ years of pre-sales solution consulting or sales engineering experience in ServiceNow
• Experience and understanding of various ServiceNow solution domains
• Excellent communication and presentation skills with the ability to explain complex concepts in a simple way
• Capable of developing your own network with the customer and orchestrating an extended sales team and influencing internal and external stakeholders
• Capable of working at various levels in customer accounts, C-level to processes owners with a value-delivery mindset

Additional Requirements

• Proficiency in English
• ITIL Foundation Certification
• ServiceNow Sales Certifications
• ServiceNow hands-on experience
• ITIL Advanced Certifications (desired)
• ServiceNow CSA / CIS Certifications (desired)

Requirements added by the job poster

• Authorized to work in the United States
• 3+ years experience in the ServiceNow ecosystem