Servicenow PlatformOwner

Valiant Technologies LLC; Libertyville (IL); Presencial; USD 77.000 - 110.000; Jornada completa

Descripción de la vacante

Valiant Technologies LLC is seeking a skilled ServiceNow Platform Owner in Libertyville, IL for a 10-month+ extension engagement. The role requires hands-on Platform Administration, governance, and platform management with deep ITSM, ITOM/CMDB, and integration experience.

You will lead upgrades, security, and collaboration with business and IT teams to optimize performance and compliance. The position offers flexible work authorization and a focus on driving continuous improvement within

Formación

• Strong experience in ServiceNow Platform Administration, Ownership, Governance, and Platform Management.
• Hands-on experience with ITSM modules: Incident, Problem, Change, Request, Service Catalog, Knowledge, and SLA Management.
• Experience with ITOM, CMDB, Discovery, Service Mapping, and Event Management.
• Knowledge of IT Asset Management (ITAM), Hardware Asset Management (HAM), Software Asset Management (SAM) and license management.
• Hands-on experience with ServiceNow integrations using REST APIs, MID Servers, and Integration Hub.

Responsabilidades

• Manage ServiceNow platform upgrades, patches, release management, and maintenance activities.
• Ensure platform security, access controls, governance, and ITIL-based compliance.
• Drive platform strategy, governance standards, and continuous improvement initiatives.
• Collaborate with business stakeholders and IT teams to understand requirements.
• Identify opportunities to improve performance, service delivery, and operational efficiency.

Conocimientos

ServiceNow Admin

Platform Ownership

Governance

ITSM Modules

ITOM & CMDB

APIs & Integration

Release Management

Security & Compliance

Stakeholder Collaboration

Herramientas

REST APIs

MID Servers

Integration Hub

Descripción del empleo

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title:Servicenow PlatformOwner
Location:Libertyville,IL
Duration: 10 Months + Extension
Bill Rate: 68/hour
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD
Job Desrciption:

Strong experience in ServiceNow Platform Administration, Ownership, Governance, and Platform Management.

Hands-on expertise in ServiceNow ITSM modules, including Incident, Problem, Change, Request, Service Catalog, Knowledge, and SLA Management.

Experience with ServiceNow ITOM, CMDB, Discovery, Service Mapping, and Event Management.

Strong knowledge of IT Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM).

Experience in software license management, asset tracking, and compliance.

Hands-on experience with ServiceNow integrations using REST APIs, MID Servers, and Integration Hub.

Strong knowledge of workflow automation and platform configuration.

Manage ServiceNow platform upgrades, patches, release management, and maintenance activities.

Ensure platform security, access controls, governance, and compliance with ITIL best practices.

Drive platform strategy, governance standards, and continuous improvement initiatives.

Collaborate with business stakeholders, IT teams, and technical teams to understand requirements.

Identify opportunities to improve platform performance, service delivery, and operational efficiency.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.