Servicenow PlatformOwner

Ethereum Technologies LLC; Libertyville (IL); On-site; USD 77,000 - 110,000; Full time

Job summary

Ethereum Technologies seeks a Servicenow Platform Owner in Libertyville, IL for a 10-month+ extension engagement. The role emphasizes platform governance, administration, upgrades, and strategic improvements, with hands-on ITSM/ITOM work and strong integration capabilities.

This on-site position requires US work authorization and offers diverse collaboration with IT and business teams. The candidate will drive platform strategy, ensure security and ITIL-aligned processes, and continuously

Qualifications

• Strong experience in ServiceNow Platform Administration, Ownership, Governance, and Platform Management.
• Hands-on expertise in ServiceNow ITSM modules including Incident, Problem, Change, Request, Service Catalog, Knowledge, and SLA Management.
• Experience with ServiceNow ITOM, CMDB, Discovery, Service Mapping, and Event Management.
• Strong knowledge of IT Asset Management, Hardware Asset Management, and Software Asset Management.
• Experience in software license management, asset tracking, and compliance.
• Hands-on experience with ServiceNow integrations using REST APIs, MID Servers, and Integration Hub.
• Strong knowledge of workflow automation and platform configuration.
• Manage ServiceNow platform upgrades, patches, release management, and maintenance activities.
• Ensure platform security, access controls, governance with ITIL best practices.
• Drive platform strategy, governance standards, and continuous improvement initiatives.
• Collaborate with business stakeholders, IT teams, and technical teams to understand requirements.
• Identify opportunities to improve platform performance, service delivery, and operational efficiency.

Responsibilities

• Own and govern the ServiceNow platform, including strategy, standards, and lifecycle management.
• Administer ITSM modules (Incident, Problem, Change, Request, Catalog, Knowledge, SLA).
• Oversee ITOM, CMDB, Discovery, Service Mapping, and Event Management activities.
• Lead asset management processes (ITAM/HAM/SAM) and software license compliance.
• Coordinate integrations via REST APIs, MID Servers, and Integration Hub with other systems.

Skills

ServiceNow Platform Administration

Platform Ownership

Governance

ITIL Best Practices

Workflow Automation

Stakeholder Collaboration

Release Management

Tools

REST APIs

MID Servers

Integration Hub

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title:Servicenow PlatformOwner
Location:Libertyville,IL
Duration: 10 Months + Extension
Bill Rate: 68/hour
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD
Job Desrciption:

• Strong experience in ServiceNow Platform Administration, Ownership, Governance, and Platform Management.
• Hands-on expertise in ServiceNow ITSM modules, including Incident, Problem, Change, Request, Service Catalog, Knowledge, and SLA Management.
• Experience with ServiceNow ITOM, CMDB, Discovery, Service Mapping, and Event Management.
• Strong knowledge of IT Asset Management (ITAM), Hardware Asset Management (HAM), and Software Asset Management (SAM).
• Experience in software license management, asset tracking, and compliance.
• Hands-on experience with ServiceNow integrations using REST APIs, MID Servers, and Integration Hub.
• Strong knowledge of workflow automation and platform configuration.
• Manage ServiceNow platform upgrades, patches, release management, and maintenance activities.
• Ensure platform security, access controls, governance, and compliance with ITIL best practices.
• Drive platform strategy, governance standards, and continuous improvement initiatives.
• Collaborate with business stakeholders, IT teams, and technical teams to understand requirements.
• Identify opportunities to improve platform performance, service delivery, and operational efficiency.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.