ServiceNow Platform Engineer – Federal Enclave (Hybrid)

Lightfeather Io Llc; Alexandria (VA); Hybrid; USD 180,000 - 200,000; Full time

Job summary

LightFeather seeks a ServiceNow Platform Engineer to own a new ServiceNow environment for a federal program, from provisioning to security hardening and integration enablement. You’ll lead platform upgrades and CMDB readiness, partnering with security, infrastructure, and program teams to deliver a production-ready system.

The role requires hands-on expertise, strong collaboration, and a drive to scale an environment from zero to production within a secure federal enclave.

Qualifications

• 5+ years hands-on ServiceNow admin/configuration/engineering
• Experience standing up new ServiceNow instances or migrations
• Strong scripting: server-side/client-side JavaScript, Glide APIs
• Experience with MID Server installation and REST/SOAP integrations
• CSA certification and familiarity with federal security standards
• Familiarity with Agile/Scrum
• Clear communication with business and technical stakeholders

Responsibilities

• Stand up, configure, secure, and maintain the ServiceNow platform in a federal enclave environment
• Establish instance architecture, baseline configs, and administration standards
• Install/configure MID Servers and secure connectivity
• Configure LDAP/AD, SSO/SAML, and RBAC
• Harden platform per NIST/FISMA/STIGs and support ATO
• Maintain integration with enterprise systems via REST/SOAP and IntegrationHub
• Support ITSM and CMDB modules with the team
• Maintain update sets, docs, and build procedures
• Use Agile/Scrum to manage work
• Collaborate with security, infra, and program stakeholders to resolve gaps

Skills

ServiceNow

JavaScript

Agile/Scrum

Communication

Security & Compliance

Education

CSA Certification

CIS / CAD Certification

Tools

MID Server

IntegrationHub

REST API

SOAP Web Services

Job description

LightFeather seeks a ServiceNow Platform Engineer to own a new ServiceNow environment for a federal program, from provisioning to security hardening and integration enablement. You’ll lead platform upgrades and CMDB readiness, partnering with security, infrastructure, and program teams to deliver a production-ready system.

The role requires hands-on expertise, strong collaboration, and a drive to scale an environment from zero to production within a secure federal enclave.