Lead ServiceNow Developer – Remote (EST), Federal

Lightfeather Io Llc

Alexandria (VA)

Remote

USD 120,000 - 140,000

Full time

41 hours ago

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Benefits offered by this job

Remote work (EST hours)

Job summary

LightFeather is seeking a ServiceNow Developer to support federal clients with modern web technologies. This remote role focuses on building high-code solutions that integrate across enterprise environments and enhance user experiences.

The ideal candidate thrives in a fast-paced, client-facing setting and collaborates with business and IT teams to deliver robust ServiceNow capabilities. Ideal candidates have 5+ years as a ServiceNow Developer, strong ITSM knowledge, and experience with

Qualifications

5+ years of experience as a ServiceNow Developer.
Strong familiarity with ServiceNow tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base).
Excellent communication with business and technical teams.
Independent developer with strong analytical and problem-solving skills.
Experience with ITIL/ITSM, Asset and Configuration Management.
Experience with Agile/Scrum projects.
Experience with data analysis and modeling on large data sets.

Responsibilities

Work independently and as part of a technical team.
Support multiple instances and domains for internal and external customers.
Utilize Agile/Scrum to manage development work.
Advise functional and admin teams on design and best practices in ServiceNow.
Collaborate with business and technology partners to develop requirements.
Develop enhancements to existing ServiceNow applications.
Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow activities, etc.
Facilitate rollout of new applications and enhancements in ServiceNow.
Analyze system performance issues and implement improvements.