Remote Senior ServiceNow Architect

LIGHTFEATHER IO LLC; United States; Remote; USD 90,000 - 115,000; Full time

Benefits offered by this job

Remote work (EST hours)

Job summary

LightFeather IO LLC seeks a Senior ServiceNow Developer to design, develop, and deploy ServiceNow solutions for federal contracts. This fully remote role requires DHS Public Trust clearance, 9+ years of hands-on experience, and a strong command of ITSM/ITOM/HRSD modules, App Engine, and integration with REST/SOAP APIs.

You will lead a team in an Agile environment, mentor developers, and ensure secure, scalable implementations while collaborating with stakeholders and analysts.

Qualifications

• 9+ years of hands-on ServiceNow development and administration.
• Active DHS Public Trust clearance or higher.
• ServiceNow CSA certification.
• Strong expertise in ITSM, ITOM, HRSD modules and App Engine.
• Advanced knowledge of widget customization and UI scripting for Service Portal.
• Experience integrating ServiceNow with external systems via REST and SOAP APIs.
• Proven ability to lead development teams in Agile environments.
• Experience with CI/CD pipelines and DevOps practices for ServiceNow deployments.

Responsibilities

• Lead design, configuration, development, and deployment of ServiceNow applications.
• Develop, customize, and enhance ITSM/ITOM/HRSD modules and App Engine.
• Create and manage complex workflows, UI policies, and automation scripts.
• Develop custom widgets and UI components for the Service Portal.
• Lead integrations with external systems using REST, SOAP, and Integration Hub.
• Ensure platform security, RBAC, and data governance policies.
• Mentor and lead a team of ServiceNow developers in Agile sprints.
• Collaborate with stakeholders to translate requirements into scalable solutions.
• Troubleshoot platform issues, optimize performance, and conduct root cause analysis.
• Document technical solutions and architecture for knowledge sharing.

Skills

ServiceNow development

CSA Certification

App Engine

UI Policies/ACLs/Business Rules

JavaScript/GlideScript

AngularJS

REST/SOAP integrations

RBAC and security

Agile leadership

Mentoring

AWS

Tools

Jira

Azure DevOps

REST APIs

SOAP APIs

Flow Designer

Integration Hub

MID Server

AWS

Job description

LightFeather IO LLC seeks a Senior ServiceNow Developer to design, develop, and deploy ServiceNow solutions for federal contracts. This fully remote role requires DHS Public Trust clearance, 9+ years of hands-on experience, and a strong command of ITSM/ITOM/HRSD modules, App Engine, and integration with REST/SOAP APIs.

You will lead a team in an Agile environment, mentor developers, and ensure secure, scalable implementations while collaborating with stakeholders and analysts.