ServiceNow Platform Architect — Hybrid (ITSM/CMDB)

Artifintech; Lansing (MI); Hybrid; USD 63,000 - 105,000; Full time

Job summary

Artifintech in Lansing, MI seeks a ServiceNow Platform Solutions Architect to design and govern the client’s ServiceNow platform. You will drive strategic direction, support CMDB and foundational services, and collaborate with stakeholders to translate business needs into technical solutions.

The role requires 5+ years in ServiceNow platform design and enterprise implementations, with strong ITSM/ITOM/ITAM experience and relevant certifications.

Qualifications

• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Architect ServiceNow platform solutions aligned with client's strategic goals.
• Lead technical solution design, platform governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, system administrators, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.
• Ensure solutions meet security, compliance, and operational requirements.
• Collaborate with stakeholders to translate business needs into technical solutions.

Skills

ServiceNow

Enterprise solutions

ITSM/ITOM/ITAM

CMDB/CSDM

APIs/workflow automation

CSA certification

Education

Bachelor's degree in Information Technology or Computer Science

ServiceNow CSA

ServiceNow CTA

ServiceNow CAD

ITIL Foundations

ServiceNow Implementation Specialist (CMDB/ITSM/ITOM/ITAM)

Job description

Artifintech in Lansing, MI seeks a ServiceNow Platform Solutions Architect to design and govern the client’s ServiceNow platform. You will drive strategic direction, support CMDB and foundational services, and collaborate with stakeholders to translate business needs into technical solutions.

The role requires 5+ years in ServiceNow platform design and enterprise implementations, with strong ITSM/ITOM/ITAM experience and relevant certifications.