ServiceNow Platform Architect

HMG AMERICA LLC; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

HMG AMERICA LLC is seeking an senior ServiceNow Architect to define and own the enterprise-wide ServiceNow platform architecture and roadmaps across ITSM, ITOM, ITAM, and more. You will guide governance, security, CMDB strategies, and coordinate executive design sessions.

You will advise C-level stakeholders on modernization, AI adoption, and digital transformation while mentoring architects and leading global transformation initiatives with ServiceNow product suites.

Qualifications

• 10+ years of IT industry experience.
• 7+ years of ServiceNow architecture experience.
• Multiple enterprise-wide ServiceNow implementations.
• Experience leading global ServiceNow transformation initiatives.
• Strong expertise across multiple ServiceNow product suites.

Responsibilities

• Define and own enterprise-wide ServiceNow platform architecture and roadmap.
• Lead solution architecture across ITSM, ITOM, ITAM, SPM, HRSD, SecOps, CSM, FSM, and custom applications.
• Provide architecture governance and oversee platform standards, design authority, and technical quality.
• Advise C-level stakeholders on platform strategy, modernization, AI adoption, and digital transformation.
• Lead complex architecture workshops and executive design sessions.
• Define integration, security, data, CMDB, and platform governance strategies.
• Mentor architects and senior consultants across large-scale transformation programs.
• Drive adoption of ServiceNow best practices and Expert Services methodologies.
• Support pre-sales activities, solution reviews, estimations, and strategic pursuits.

Skills

ServiceNow Architecture

IT Architecture

Enterprise Transformation

Global Delivery

Product Suites (ServiceNow)

Job description

• Define and own enterprise-wide ServiceNow platform architecture and roadmap.
• Lead solution architecture across ITSM, ITOM, ITAM, SPM, HRSD, SecOps, CSM, FSM, and custom applications.
• Provide architecture governance and oversee platform standards, design authority, and technical quality.
• Advise C-level stakeholders on platform strategy, modernization, AI adoption, and digital transformation.
• Lead complex architecture workshops and executive design sessions.
• Define integration, security, data, CMDB, and platform governance strategies.
• Mentor architects and senior consultants across large-scale transformation programs.
• Drive adoption of ServiceNow best practices and Expert Services methodologies.
• Support pre-sales activities, solution reviews, estimations, and strategic pursuits.

Required Experience

• 10+ years of IT industry experience.
• 7+ years of ServiceNow architecture experience.
• Multiple enterprise-wide ServiceNow implementations.
• Experience leading global ServiceNow transformation initiatives.
• Strong expertise across multiple ServiceNow product suites.

Mandatory Certifications

• ServiceNow Certified Technical Architect (CTA)
• Certified System Administrator (CSA)
• Multiple CIS certifications across ServiceNow products