ServiceNow Platform Architect

Tata Consultancy Services; Oakland (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Tata Consultancy Services in Oakland seeks a Senior Architect/Consultant with advanced ServiceNow expertise, including FedRAMP implementation, security, authorization, and continuous monitoring. You will lead architecture design, integration, and large-scale deployments for federal or regulated environments.

You will mentor teams, translate requirements into detailed designs, review estimates, and ensure ITIL-aligned processes.

Qualifications

• Experience as a Senior Architect/consultant.
• Strong knowledge on ServiceNow FedRAMP implementation.
• Knowledge on FedRAMP security, authorization, and continuous monitoring.
• Experienced in ITIL process definition, integration solutions, architecture level configurations.
• Experience in ServiceNow custom application design and development.
• Expertise ServiceNow deployments and integrations with third-party tools.

Responsibilities

• Lead end-to-end implementation and transformation programs in ITSM/ITOM/FSM/CMDB.
• Review requirements to ensure detailed, accurate estimates.
• Mentor and share technical knowledge with the team.
• Design technical solutions and best practices based on customer requirements.

Skills

FedRAMP security

ServiceNow architecture

ITIL process definition

Integration solutions

Project management

End-to-end implementation

Orchestration

Architecture leadership

Tools

ServiceNow

Job description

• Experience as a Senior Architect / consultant
• Candidate should have strong knowledge on ServiceNow FedRAMP implementation
• Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experience in ServiceNow custom application design and development
• Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experienced in leading end to end Implementation and transformation programs in ITSM/ITOM/ , FSM, and CMDB.
• Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
• Should have strong knowledge on FSM design and implementation for large customer.
• Mentor and share technical knowledge/guidance to team.
• Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.