ServiceNow Manager — Enterprise Transformation Lead

Deloitte France; Minneapolis (MN); On-site; USD 145,000 - 218,000; Full time

Job summary

Deloitte France seeks a ServiceNow Manager to guide functional and technical teams through implementation and go-live, shaping solution design and delivery across strategic technologies. You will collaborate with development teams to ensure quality and alignment with the roadmap, while driving ongoing process improvements and stakeholder engagement.

You will lead projects, mentor teams, and manage multiple priorities in a dynamic environment, traveling up to 50% as needed to serve diverse

Qualifications

• 8+ years of technology implementation
• 6+ years of ServiceNow implementation experience
• 4+ years team lead experience
• Proposal/RFP/Sales experience
• Experience with ServiceNow applications and modules
• Certified ServiceNow System Administrator
• Ability to travel up to 50% based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Bachelor's Degree or equivalent experience

Responsibilities

• Guide both functional and technical teams through solution implementation and go-live.
• Steer ServiceNow implementations and ensure solution designs align with the product roadmap.
• Build strong partnerships with development teams to ensure quality across delivery.
• Design solutions, review business processes, and support ongoing improvements.
• Collaborate with process teams to provide design feedback that keeps solutions consistent, stable, and easy to support.

Skills

Technology implementation

ServiceNow implementation

Team leadership

Proposal/Sales experience

ServiceNow modules experience

US work authorization

Education

Bachelor's Degree or equivalent experience

Certified ServiceNow System Administrator

Tools

XML

SQL

Job description

Deloitte France seeks a ServiceNow Manager to guide functional and technical teams through implementation and go-live, shaping solution design and delivery across strategic technologies. You will collaborate with development teams to ensure quality and alignment with the roadmap, while driving ongoing process improvements and stakeholder engagement.

You will lead projects, mentor teams, and manage multiple priorities in a dynamic environment, traveling up to 50% as needed to serve diverse