ServiceNow Lead OR Architect

Accion Labs; Evanston (IL); Híbrido; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Accion Labs in Evanston, IL is seeking a Hybrid ServiceNow Lead/Architect (CMDB & Discovery) for a 12-month contract or full-time role. The position focuses on discovery tooling assessment and integration across endpoints, servers, Azure containers, and SaaS/PaaS environments.

The ideal candidate will design and stand up the ServiceNow CMDB, establish governance, provide documentation and training, and maintain CMDB operations in a complex enterprise setting.

Formación

• Strong experience in Configuration Management.
• Extensive experience with ServiceNow.
• Proven experience implementing a CMDB in a complex enterprise environment.
• Experience maintaining a CMDB.
• Solid knowledge of Cloud hosting environments including Azure and Oracle.
• Experience with Atlassian products Jira and Confluence.
• Experience with Asset Discovery Tools.
• Experience integrating Asset Discovery Tools across environments.
• Experience designing CI classes, CI relationships and service models.
• Experience building governance frameworks, operational procedures, and training documentation.

Responsabilidades

• Lead end-to-end discovery tooling assessment and implementation.
• Implement/integrate discovery across endpoints, servers, Azure containers, SaaS/PaaS.
• Design and stand up the ServiceNow CMDB with documentation, training and governance.
• Operationalize CMDB and IT Operations Management practices.
• Maintain CMDB and provide ongoing tooling integration across environments.

Conocimientos

ServiceNow

CMDB

Asset Discovery

Configuration Management

IT Operations Management

Azure

Oracle

Jira

Confluence

Discovery tooling

Governance frameworks

Herramientas

Jira

Confluence

Descripción del empleo

Hybrid in Evanston IL- ServiceNow Lead OR Architect (CMDB & Discovery) - 12 months contract or Fulltime

Hybrid role Evanston IL - we need someone Local or ready to relocate

Need - Discovery, Implement Asset Discovery Tool, CMDB setup, .Documentation and Training, Operationalization

The individual has to do five things end-to-end, assess and recommend discovery tooling, implement/integrate the chosen discovery approach across endpoints, servers, Azure containers, SaaS/PaaS and other environments, design and stand up the ServiceNow CMDB establish documentation/training/governance and operationalize

Strong experience in Configuration Management.

Extensive experience with ServiceNow.

Proven experience implementing a CMDB in a complex enterprise environment.

Experience maintaining a CMDB.

A strong understanding of IT Operations Management.

Solid knowledge of Cloud hosting environments including Azure and Oracle.

Experience with Atlassian products Jira and Confluence

Experience with Asset Discovery Tools.

Experience integrating Asset Discovery Tools across a variety of hosting environments.

Experience designing CI classes, CI relationships and service models.

Experience building governance frameworks, operational procedures, and training documentation.