Servicenow Lead

Infobahn Softworld Inc; Santa Clara (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Infobahn Softworld Inc is seeking a Senior ServiceNow Consultant in Santa Clara, California, to design and develop innovative solutions using ServiceNow UI Builder and AI Platform. The ideal candidate will have extensive hands-on experience along with the ability to lead and collaborate effectively with stakeholders.

Responsibilities include implementing AI-driven workflows, overseeing code quality, and ensuring the reliability of solutions. A strong emphasis on communication and client engagement is essential for success in this role.

Qualifications

• Strong hands-on experience in ServiceNow UI Builder.
• Knowledge of ServiceNow AI Platform and modern application development.
• Senior-level communication and client-facing experience.

Responsibilities

• Design and develop UI Builder experiences on the ServiceNow platform.
• Implement AI-driven workflows and platform capabilities.
• Provide technical leadership and code review.

Skills

ServiceNow UI Builder

ServiceNow AI Platform

Debugging and performance tuning

Client Scripts and Business Rules

Job description

Duration: 1+ yr

We are looking for a senior ServiceNow consultant with strong hands‑on experience in UI Builder, ServiceNow AI Platform, and modern ServiceNow application development.

Key Skills Required:

• Strong experience with ServiceNow UI Builder
• Hands‑on knowledge of ServiceNow AI Platform / Now Assist
• Experience building custom workspaces, portals, pages, and reusable UI components
• Strong understanding of Client Scripts, Script Includes, Business Rules, Flow Designer, Integration Hub
• Experience with ServiceNow App Engine Studio
• Ability to work with stakeholders and translate business requirements into technical solutions
• Strong debugging, performance tuning, and best‑practice implementation skills
• Senior‑level communication and client‑facing experience

Nice to Have:

• Experience with GenAI use cases in ServiceNow
• Experience supporting enterprise clients
• ServiceNow certifications such as CSA, CAD, CIS, or AI-related certifications

Responsibilities:

• Design and develop UI Builder experiences on the ServiceNow platform
• Implement AI‑driven workflows and platform capabilities
• Collaborate with ServiceNow
• Provide technical leadership, solution design, and code review
• Ensure scalable, maintainable, and upgrade‑safe implementations