ServiceNow ITSM Engineer — Hybrid (Birmingham)

DEPLOY; Birmingham (AL); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Motion Industries seeks a ServiceNow Engineer to support its ServiceNow instance in Birmingham, Alabama, focusing on platform architecture, technical implementation, custom coding, and advanced configuration.

The role requires collaboration with developers, infrastructure teams, and DBAs to deliver platform changes, upgrades, and API integrations, while improving user experience across ServiceNow modules.

Qualifications

• Bachelor20s degree and 5+ years in a technology/technical analysis role.
• Certifications: ServiceNow Certified Application Developer and ServiceNow Certified System Administrator.

Responsibilities

• Collaborate with the ServiceNow Analyst to understand business-unit requirements and implement technical solutions in ServiceNow.
• Implement ServiceNow functionality by writing JavaScript, building Business Rules and client scripts, and managing APIs and integrations.
• Perform required upgrades to the ServiceNow platform.
• Support and enhance workflows by mapping AD data to ServiceNow fields.
• Improve the Motion ServiceNow landing page and user experience.

Skills

ServiceNow

APIs integrations

JavaScript

Communication

Education

Bachelor20s degree

ServiceNow Certified Application Developer

ServiceNow Certified System Administrator

Job description

Motion Industries seeks a ServiceNow Engineer to support its ServiceNow instance in Birmingham, Alabama, focusing on platform architecture, technical implementation, custom coding, and advanced configuration.

The role requires collaboration with developers, infrastructure teams, and DBAs to deliver platform changes, upgrades, and API integrations, while improving user experience across ServiceNow modules.