Senior ServiceNow Platform Engineer – ITSM/ITOM

Huntington; Dallas, Northern (TX, KY); Hybrid; USD 77,000 - 154,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off (PTO)

Wellness program

Life & disability insurance

Job summary

Huntington seeks a ServiceNow Platform Engineer to provide advanced technical support, design, and development for our ServiceNow environment across ITSM, CSM, and related modules. You will ensure platform stability, security, and performance while guiding teams on best practices and debt remediation.

The role requires strong OO programming skills, extensive ServiceNow experience, and the ability to train internal staff and partners.

Qualifications

• Bachelor's degree or 4+ years of equivalent experience.
• 5+ years of ServiceNow platform engineering or related technical experience.
• Experience with ITSM/CSM/IR M and related ServiceNow modules is preferred.

Responsibilities

• Manage and resolve issues against ServiceNow applications.
• Advise internal teams regarding process and technology inefficiencies within the platform.
• Perform routine maintenance including performance monitoring and error remediation.
• Maintain and improve platform stability by adopting best practices.
• Apply ServiceNow best practices and remediation of technical debt on the Now platform.
• Manage Instance Security, User/Group access, roles and ACLs.
• Provide training and knowledge sharing across the platform to internal teams and partners.
• Develop reporting strategy and maintenance plan for platform-wide reporting.
• Strong knowledge of object-oriented programming (OOP).

Skills

ServiceNow

Platform Engineering

OOP

REST

JSON

Web Services

Education

Bachelor's Degree

Tools

REST APIs

JSON

Web Services

Job description

Huntington seeks a ServiceNow Platform Engineer to provide advanced technical support, design, and development for our ServiceNow environment across ITSM, CSM, and related modules. You will ensure platform stability, security, and performance while guiding teams on best practices and debt remediation.

The role requires strong OO programming skills, extensive ServiceNow experience, and the ability to train internal staff and partners.