Senior ServiceNow Platform Engineer — Migration & Integrations

Aurum Data Solutions Inc; Birmingham (AL); Hybrid; USD 130,000 - 170,000; Full time

Job summary

Aurum Data Solutions Inc. is seeking a Senior ServiceNow Platform Engineer to join our Birmingham, AL team on-site/hybrid terms. The role focuses on end-to-end Tenant-to-Tenant migrations, platform enhancements, robust integrations, and comprehensive testing strategies.

You will architect and deliver on the destination tenant, ensure governance and security, mentor junior engineers, and drive performance alongside ITSM/ITOM workflows in a dynamic enterprise environment.

Qualifications

• 7 years of dedicated, hands-on engineering/development experience on the ServiceNow platform.
• Direct experience planning and executing ServiceNow instance consolidation, instance cloning, or tenant-to-tenant migration.
• Proficiency in JavaScript, GlideScript, HTML, CSS, AngularJS, JSON, and XML.
• Advanced expertise in Script Includes, Business Rules, Flow Designer, Integration Hub, Workflow Editor, and UI Actions.
• Extensive experience building REST/SOAP web services and custom Scripted REST APIs.
• Hands-on experience developing test suites using ServiceNow Automated Test Framework (ATF).
• ServiceNow Core Modules: ITSM (Incident, Change, Problem, Request) and ITOM/CMDB/ITAM/HRSD as applicable.
• Location & Presence: Based in or willing to relocate to Birmingham, Alabama.

Responsibilities

• Lead Tenant-to-Tenant migration and architecture from discovery to cutover.
• Design and develop on the destination ServiceNow tenant with best practices for governance and security.
• Build and maintain integrations with ERP, CRM, CI/CD, and identity providers; develop REST/SOAP services and webhook handlers.
• Oversee testing strategies, ATF automation, and CI/CD deployment pipelines for migrations and upgrades.
• Collaborate with Head of ServiceNow Platform and stakeholders, document architecture, and mentor junior staff.

Skills

JavaScript

GlideScript

HTML

CSS

AngularJS

JSON

XML

Script Includes

Business Rules

Flow Designer

Integration Hub

Workflow Editor

UI Actions

REST

SOAP

ATF

ITSM

ITOM

CMDB

Tenant-to-Tenant Migration

Tools

ServiceNow

Import Sets

Transform Maps

IDR

Jira

Azure DevOps

Job description

Aurum Data Solutions Inc. is seeking a Senior ServiceNow Platform Engineer to join our Birmingham, AL team on-site/hybrid terms. The role focuses on end-to-end Tenant-to-Tenant migrations, platform enhancements, robust integrations, and comprehensive testing strategies.

You will architect and deliver on the destination tenant, ensure governance and security, mentor junior engineers, and drive performance alongside ITSM/ITOM workflows in a dynamic enterprise environment.