ServiceNow ITOM Transformation Lead - Hybrid

EY; San Francisco (CA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Medical, dental, and pension plans

Flexible vacation policy

Job summary

EY is seeking a ServiceNow Consulting Manager in San Francisco to lead transformation teams responsible for delivering innovative ServiceNow solutions. In this role, you will manage client relationships, mentor team members, and ensure that projects meet high-quality standards while adhering to risk management protocols.

The ideal candidate will have a minimum of 4–6 years of relevant experience in ServiceNow ITOM and possess strong leadership skills. The position offers a comprehensive compensation package and a hybrid work model.

Qualifications

• 4–6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of two ServiceNow certifications like Data Foundations or Discovery.

Responsibilities

• Lead ServiceNow Transformation teams and ensure high-quality project outcomes.
• Develop client relationships and mentor team members.
• Manage the delivery of complex solutions and processes.

Skills

Business acumen

Executive communication

Team mentorship

Waterfall and agile delivery models

Problem-solving

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Job description

EY is seeking a ServiceNow Consulting Manager in San Francisco to lead transformation teams responsible for delivering innovative ServiceNow solutions. In this role, you will manage client relationships, mentor team members, and ensure that projects meet high-quality standards while adhering to risk management protocols.

The ideal candidate will have a minimum of 4–6 years of relevant experience in ServiceNow ITOM and possess strong leadership skills. The position offers a comprehensive compensation package and a hybrid work model.