ServiceNow ITOM Transformation Lead - Hybrid

EY; Raleigh (NC); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation package

Medical and dental benefits

Flexible vacation policy

401(k) plans

Job summary

EY is looking for a ServiceNow Consulting Manager to lead ServiceNow Transformation teams in Raleigh, NC. You will manage the end-to-end delivery of solutions, guiding your team while building client relationships.

The ideal candidate will have strong business acumen, experience in ServiceNow ITOM/CMDB, and a willingness to travel. EY offers a comprehensive benefits package and a hybrid work model.

Qualifications

• 4-6 years of relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow Certified Systems Administrator or Application Developer.
• Experience leading teams and supervising others.
• Valid U.S. driver's license and ability to travel.

Responsibilities

• Lead ServiceNow Transformation teams managing delivery of solutions.
• Define user/customer requirements focusing on user interface.
• Mentor and manage a multi-disciplinary team of resources.
• Build and foster client relationships.

Skills

Business acumen

Executive communication

Problem-solving

Agile delivery models

Mentoring

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Job description

EY is looking for a ServiceNow Consulting Manager to lead ServiceNow Transformation teams in Raleigh, NC. You will manage the end-to-end delivery of solutions, guiding your team while building client relationships.

The ideal candidate will have strong business acumen, experience in ServiceNow ITOM/CMDB, and a willingness to travel. EY offers a comprehensive benefits package and a hybrid work model.