ServiceNow ITOM Lead Architect

SharpAtoms; Spokane (WA); On-site; USD 120,000 - 190,000; Full time

Job summary

SharpAtoms in Spokane, WA is seeking an experienced ITOM architect/lead to drive ServiceNow platform implementations in large-scale environments. You will guide end-to-end ITOM design, oversee domain architecture, and mentor developers across delivery teams.

The role demands 8-12+ years in IT, hands-on ServiceNow leadership, and strong data governance for CMDB and ITOM footprint. Local candidates preferred for on-site collaboration and rapid impact.

Qualifications

• 8-12+ years in IT with hands-on ServiceNow platform implementations in large-scale environments.
• End-to-end ITOM implementation and domain architecture expertise.
• Capability to mentor developers on implementation details.

Responsibilities

• Validate incoming requirements and design technical solutions following best practices.
• Provide domain architecture oversight and lead technical delivery across ITOM modules.
• Lead requirement gathering sessions and mentor developers on implementation details.
• Ensure data accuracy and alignment across the CMDB and ITOM footprint.

Skills

ServiceNow

ITOM

Platform implementation

Job description

SharpAtoms in Spokane, WA is seeking an experienced ITOM architect/lead to drive ServiceNow platform implementations in large-scale environments. You will guide end-to-end ITOM design, oversee domain architecture, and mentor developers across delivery teams.

The role demands 8-12+ years in IT, hands-on ServiceNow leadership, and strong data governance for CMDB and ITOM footprint. Local candidates preferred for on-site collaboration and rapid impact.