ServiceNow IT Consultant

Strive Solutions; Greensboro (NC); On-site; USD 130,000 - 170,000; Full time

Job summary

Strive Solutions seeks a Senior Technical Lead for the ServiceNow platform, specializing in Strategic Portfolio Management and enterprise capabilities. You will lead technical strategy, capture business requirements, and guide integrations and automation initiatives to align with enterprise architecture.

You will provide senior technical leadership to delivery teams, ensuring scalable, well-governed ServiceNow solutions and strong stakeholder collaboration across business and IT.

Qualifications

• Deep expertise in ServiceNow with a focus on Strategic Portfolio Management.
• Strong understanding of enterprise architecture and governance principles.
• Proven ability to translate business needs into technical solutions.
• Experience designing integrations and driving automation initiatives.
• Excellent stakeholder management and technical leadership capabilities.

Responsibilities

• Lead technical strategy and solution design for scalable ServiceNow implementations.
• Partner with business and technology stakeholders to capture requirements and develop business cases.
• Guide and review integrations, automation, and workflow enhancements.
• Improve platform processes in line with enterprise architecture and ServiceNow best practices.
• Provide senior technical leadership and direction to delivery teams.

Skills

ServiceNow expertise

Strategic Portfolio Management

Enterprise architecture

Governance

Requirements gathering

Integrations design

Automation leadership

Stakeholder management

Technical leadership

Job description

Senior Technical Lead for the ServiceNow platform, specializing in Strategic Portfolio Management and enterprise capabilities.

Key Responsibilities

• Lead technical strategy and solution design for scalable ServiceNow implementations.
• Partner with business and technology stakeholders to capture requirements and develop business cases.
• Guide and review integrations, automation, and workflow enhancements.
• Improve platform processes in line with enterprise architecture and ServiceNow best practices.
• Provide senior technical leadership and direction to delivery teams.

Qualifications & Skills

• Deep expertise in ServiceNow, with a focus on Strategic Portfolio Management.
• Strong understanding of enterprise architecture and governance principles.
• Proven ability to gather requirements and translate business needs into technical solutions.
• Experience designing integrations and driving automation initiatives.
• Excellent stakeholder management and technical leadership capabilities.