ServiceNow Integration Engineer: API & MID Server Expert

Capgemini; Town of Bath (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Capgemini is seeking an Integration Engineer to design, develop, operate, and improve ServiceNow integrations across enterprise systems and partner platforms. You will leverage Integration Hub, MID Servers, and APIs to ensure seamless data exchange and orchestration.

The role emphasizes REST, SOAP, and TMF APIs, Scripted REST, and transform maps, with emphasis on security (OAuth 2.0, mTLS) and JavaScript on the ServiceNow platform. Telecom/OSS/BSS context and networking basics are valued.

Qualifications

• Experience with ServiceNow Integration Hub and platform integration.
• Hands-on API experience: REST, TMF Open APIs, SOAP, Scripted REST, and transform maps.
• MID Server installation, configuration, troubleshooting, and operational support.
• Understanding API security (OAuth 2.0, mTLS, SSL certificates, token management).
• JavaScript scripting on the ServiceNow platform.
• Experience in telecom, OSS/BSS or service assurance and network engineering.
• Basic networking knowledge including DNS, proxy, firewall, and connectivity troubleshooting.

Responsibilities

• Design, develop, operate, and improve ServiceNow integrations.
• Onboard and provide support for integrations.
• Monitor and document integration health and performance.
• Implement and enforce security measures for APIs.
• Collaborate with telecom and network teams to resolve issues.

Skills

ServiceNow Integration Hub

Platform integration

REST APIs

TMF Open APIs

SOAP web services

Scripted REST APIs

Transform maps

MID Server

API security (OAuth 2.0, mTLS)

SSL certificates

Token management

JavaScript on ServiceNow

OSS/BSS experience

Telecom/network engineering

DNS / Proxy / Firewall

Connectivity troubleshooting

Job description

Capgemini is seeking an Integration Engineer to design, develop, operate, and improve ServiceNow integrations across enterprise systems and partner platforms. You will leverage Integration Hub, MID Servers, and APIs to ensure seamless data exchange and orchestration.

The role emphasizes REST, SOAP, and TMF APIs, Scripted REST, and transform maps, with emphasis on security (OAuth 2.0, mTLS) and JavaScript on the ServiceNow platform. Telecom/OSS/BSS context and networking basics are valued.