ServiceNow - HRSD

TechDigital Group; San Antonio (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

An innovative company is seeking a skilled ServiceNow Consultant to drive the implementation and administration of the ServiceNow platform. In this role, you will be responsible for developing and customizing core applications, ensuring seamless integration with other tools, and automating processes to enhance efficiency. The ideal candidate will possess strong technical skills in web services integration and various programming languages, along with excellent communication abilities. Join a dynamic team where your contributions will play a vital role in transforming service delivery and improving user experiences.

Qualifications

• Experience in implementing and configuring ServiceNow tool.
• Familiarity with ITIL framework and system/process automation.

Responsibilities

• Support the implementation and administration of the ServiceNow tool.
• Develop and customize core applications on the ServiceNow platform.

Skills

ServiceNow

Web Services Integration (SOAP, REST)

JavaScript

Angular JS

Java

Python

HTML

XML

Communication Skills

ITIL Framework Understanding

Tools

ServiceNow

Job description

NowAssist, Onboarding, Predictive Intelligence, Process Mining, Employee Center Pro, NowMobile.
HRSD implementation consultation and CIS HRSD certification.

Responsibilities:

• Experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool.
• Must have worked on Web Services Integration (SOAP, REST).
• Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.
• ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well.
• Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM tools using iPaas solutions.
• System/Process Automation (Orchestration) experience.
• Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML.
• Excellent communication skills.
• Understanding of ITIL framework.