ServiceNow Engineer – ITOM & Integrations Specialist

Employbridge; United States; On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Prescription drug benefits

401(k)

Paid time off and holidays

Wellness program

Incentive programs

Job summary

EmployBridge seeks a mid-level ServiceNow Engineer (IT Governance) to design, develop, and support scalable ServiceNow solutions across Incident, CMDB, ITSM, and asset management. You will partner with IT Governance leadership and cross-functional teams to translate requirements into durable platform capabilities.

The role requires 3–5 years of hands-on ServiceNow experience, CSA and CAD certifications, and familiarity with integrations (Axonius, Jira, PagerDuty).

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent practical experience).
• 4+ years of hands‑on ServiceNow experience in an enterprise environment, including configuration and development across core ITSM capabilities (Incident, Problem, Change, Request) and operational modules (Major Incident, Service Portal/Catalog)

Responsibilities

• Design, configure, and develop ServiceNow solutions using platform best practices and development standards across governance-relevant capabilities (e.g., ITSM workflows, major incident, service portal/catalog, CMDB, ITAM/SAM/HAM).
• Own technical delivery end-to-end: requirements refinement, technical design, configuration/scripting, testing, deployment support, and post-release stabilization.
• Build maintainable automation using platform features (e.g., workflows, catalog, portal experiences) to reduce manual effort and improve consistency.

Skills

ServiceNow engineering fundamentals (c

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

PagerDuty

Axonius

Job description

EmployBridge seeks a mid-level ServiceNow Engineer (IT Governance) to design, develop, and support scalable ServiceNow solutions across Incident, CMDB, ITSM, and asset management. You will partner with IT Governance leadership and cross-functional teams to translate requirements into durable platform capabilities.

The role requires 3–5 years of hands-on ServiceNow experience, CSA and CAD certifications, and familiarity with integrations (Axonius, Jira, PagerDuty).