Servicenow Engineer

Recruito; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Recruito is seeking a skilled ServiceNow professional to configure and optimize our ITSM platform. You will manage forms, workflows, scripts, and UI policies, and drive automation via Flow Designer and Service Catalog.

The role requires hands-on experience with ServiceNow configuration, update sets, and integrations, plus a solid grasp of ITIL practices to ensure reliable deployments and service excellence.

Qualifications

• Hands-on ServiceNow configuration and workflows experience.
• Familiarity with Flow Designer and Service Catalog.
• Basic knowledge of JavaScript, REST APIs, and integrations.

Responsibilities

• Configure and maintain ServiceNow forms, workflows, scripts, and UI policies.
• Build automation using Flow Designer and Service Catalog.
• Support testing, deployments, enhancements, and production issues.
• Troubleshoot ServiceNow platform, integration, and data issues.
• Collaborate with business and technical teams on ServiceNow solutions.

Skills

ServiceNow configuration

Flow Designer

Service Catalog

JavaScript basics

REST APIs

ITIL knowledge

Tools

Update Sets

Job description

Responsibilities

• Configure and maintain ServiceNow forms, workflows, scripts, and UI policies.
• Build automation using Flow Designer and Service Catalog.
• Support testing, deployments, enhancements, and production issues.
• Troubleshoot ServiceNow platform, integration, and data issues.
• Collaborate with business and technical teams on ServiceNow solutions.

Requirements

• Hands-on experience with ServiceNow configuration and workflows.
• Experience with Flow Designer and Service Catalog.
• Familiarity with Update Sets and deployment processes.
• Basic knowledge of JavaScript, REST APIs, and integrations.
• Understanding of ITIL processes and ServiceNow best practices.