ServiceNow Engineer

Innova Solutions Inc; Irving (TX); Hybrid; USD 90,000 - 99,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Job summary

Innova Solutions is hiring a ServiceNow Engineer for a full-time contract (9 months) with locations including Charlotte, NC; Los Colinos, TX; and Chandler, AZ. Three days onsite.

You will administer and maintain the ServiceNow platform, manage access, resolve Level 3 incidents, and design automation using the Request Catalog. Required qualifications include CSA and CAD certifications, strong ServiceNow JavaScript development, REST API experience, and hands-on management of users, groups, roles,

Qualifications

• Active ServiceNow Certified System Administrator (CSA).
• Active ServiceNow Certified Application Developer (CAD).
• Strong ServiceNow JavaScript development skills.
• Experience with REST API integrations.
• Hands-on experience managing users, groups, roles, and instance configuration.
• Experience configuring tables, forms, lists, fields, and dictionary entries.
• Experience reviewing ServiceNow code.
• Experience managing stories in Jira.
• Ability to troubleshoot platform issues and provide Level 3 support.

Responsibilities

• Administer and maintain the ServiceNow platform.
• Manage user access, groups, roles, and permissions.
• Resolve Level 3 ServiceNow incidents.
• Design and implement automation for access and group management through the ServiceNow Request Catalog.
• Collaborate with engineering teams to deliver platform enhancements.
• Ensure platform compliance, performance, and best practices.

Skills

ServiceNow JavaScript development

REST API integrations

Platform troubleshooting

User access management

Tools

Jira

Job description

A client of Innova Solutions is immediately hiring for a ServiceNow Engineer.

Position type: Full-time (Contract). Duration: 9 Months (Possi. Conv.). Location: Charlotte NC, CIC / Los Colinos, TX / Chandler, AZ (3 Days onsite).

Responsibilities

• Administer and maintain the ServiceNow platform
• Manage user access, groups, roles, and permissions
• Resolve Level 3 ServiceNow incidents
• Design and implement automation for access and group management through the ServiceNow Request Catalog
• Collaborate with engineering teams to deliver platform enhancements
• Ensure platform compliance, performance, and best practices

Qualifications

• Active ServiceNow Certified System Administrator (CSA)
• Active ServiceNow Certified Application Developer (CAD)
• Strong ServiceNow JavaScript development skills
• Experience with REST API integrations
• Hands‑on experience managing users, groups, roles, and instance configuration
• Experience configuring tables, forms, lists, fields, and dictionary entries
• Experience reviewing ServiceNow code
• Experience managing stories in Jira
• Ability to troubleshoot platform issues and provide Level 3 support

Pay Range

Pay Range*: $65- $72 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time, and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions

• Named One of America's Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.

Equal Opportunity

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [emailprotected] or [phone]. Please indicate the specifics of the assistance needed.

Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.