ServiceNow Director (GTM)

ClifyX Inc; United States; On-site; USD 130,000 - 210,000; Full time

Job summary

ClifyX Inc is seeking an experienced senior sales leader in the United States to drive client engagement, solution design, and revenue growth for ServiceNow-enabled initiatives. You will lead cross-functional teams, identify target accounts, and pursue joint GTM with partners to expand the MSP footprint.

The role requires strong executive presence, persuasive proposal development, and the ability to navigate complex enterprise environments.

Qualifications

• 12+ years of client-facing roles or account leadership experience.
• 5+ years of Experience in ServiceNow modules (ITSM/ITOM/HRSD/CSM/S2P/SecOps).
• Strong stakeholder management and executive communication skills.
• Proven ability to create winning proposals and respond to RFPs/RFIs.
• Hands-on experience with cross-functional collaboration and GTM partnerships.
• Ability to travel across regions to meet clients.

Responsibilities

• Drive sales and solution activities including solution design and project planning.
• Identify target accounts and pursue joint GTM with partners.
• Develop proposals and respond to RFPs/RFIs to grow revenue.
• Grow MSP footprint through partner-led initiatives with ServiceNow accounts.
• Collaborate with sales, marketing, alliances and delivery teams for right positioning.
• Provide inputs on talent needs and mentor reporting teams.

Skills

Client-facing roles

Account leadership

Sales

Executive communication

Pre-Sales

Travel readiness

Tools

ServiceNow

Job description

• Drive sales and solution activities, solution designing, and project planning
• Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
• Identify target accounts to focus on joint GTM for partner led growth
• Identifying and pursuing new business opportunities, creating proposals, responding to RFPs/RFIs, and driving revenue growth within assigned accounts.
• Grow MSP footprint through various joint positioning along with ServiceNow account executive/team
• Craft a sales approach for focus accounts based on business priorities and by identifying white spaces where ServiceNow can be positioned
• Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
• Evolve business solutions, articulate as appropriate to client audiences
• Enable product demos and support proof of concepts as required
• Developing long-term strategic roadmaps for clients and creating account plans to align with their business goals.
• Develop client engagement strategies and roadmaps for ServiceNow adoption for existing customers
• Managing pipeline and TCV targets for the geography to drive exponential growth
• Working closely with internal teams, such as sales, marketing, alliances and delivery, to ensure the right positioning of TCS capabilities
• People management including hiring, mentoring, performance appraisals of reporting team
• Provide inputs the delivery organization on talent needs for the region, based on ongoing and upcoming pursuits
• Collaborate with Industry & account teams in the region to better position ServiceNow to solve enterprise and industry challenges

Practice Growth

• Supporting practice initiatives and strengthening ServiceNow capabilities in the region
• Provide inputs for offerings build and innovation
• Enable positioning of TCS as a leading partner of ServiceNow in the region, by participating in regional events, publishing white papers, leading industry PoV

Qualifications:

• 12+ years of experience in client-facing roles, account leadership, or sales
• 5+ experience in ServiceNow modules ( ITSM/ITOM/HRSD/CSM/S2P/SecOps)
• Strong experience in positioning TCS capabilities around Enterprise Solutions
• Stakeholder management, Communication and organizational navigation skills
• Hands-on experience creating and delivering winning proposals and present ations.
• Outstanding interpersonal abilities for handling relationships with customers, market teams, internal experts and partner (product vendor) teams
• Strong executive presence and the ability to present compellingly to C-level executives and senior business/technology leaders.
• Business Development experience (direct, GTM and Partners)
• Market connects and Solution/ Pre-Sales capabilities
• Excellent communication, interpersonal, and presentation skills
• Ability to travel across and meet clients/customers
• Financial acumen and budget management experience
• Experience in a fast-paced, client-focused environment
• Strong influential personality with effective negotiating skills
• Ability to shape, adapt and improve processes