ServiceNow Developer with - IT Asset Management remote

ESR Healthcare; United States; Hybrid; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare technology company is seeking an experienced ServiceNow Developer skilled in IT Asset Management. This remote position requires expertise in managing IT assets, software licenses, and strong knowledge of ServiceNow modules including SAM Pro and HAM Pro. Candidates should have 6+ years in related fields, with experience in process optimization and compliance. Ideal in a Scrum/Agile environment, the role offers long-term contract opportunities.

Qualifications

• 6+ years of experience with SAMPro and ServiceNow.
• Experience in software asset management processes.
• Strong knowledge of ServiceNow platform functionalities.

Responsibilities

• Manage the entire lifecycle of IT assets from procurement to disposal.
• Ensure accurate asset tracking and data management in ServiceNow.
• Optimize software license usage and compliance.

Skills

IT Asset Management - HAM Pro

SAM Pro

Scrum/Agile methodology

Automation and process optimization

Tools

ServiceNow

CMDB

Job description

Overview

ServiceNow Developer with - IT Asset Management remote

Location: Remote

Experience: 12+ Years

Duration: Long term Contract

Need LinkedIn & Passport No with the profile

Mandatory Skills: IT Asset Management - HAM Pro, SAM Pro

Job Description

Having 6+years of experience with SAMPro, ServiceNow, and asset management software. Experience in analysis, requirements gathering, and customization of various ServiceNow modules as per client requirements including but not limited to ServiceNow SAM Pro & HAM, Discovery, Incident Management, Service Catalog, Problem Management, Knowledge Management, HRSD, etc. Analysis/configuring of Software Asset Management (SAM Pro) and Hardware Asset Management (HAM). Experience with SAM processes and frameworks, including procurement, ServiceNow Discovery, provisioning, maintenance, and retirement. Strong knowledge of the ServiceNow platform, including IT Asset Management, CMDB, Discovery, Procurement and other relevant modules. Scrum/Agile methodology. Configuring Human Resources Service Delivery (HRSD). Experience in migrating changes across various system landscapes via Update Sets. Development of custom reports. Good understanding of data loading principles. Experience with troubleshooting and resolution of problems within ServiceNow. The ideal candidate will be responsible for managing the full lifecycle of IT hardware assets, from procurement to disposal, including tracking, maintaining, and ensuring accurate asset data in ServiceNow, optimizing asset utilization, and ensuring compliance with organizational policies. This role requires expertise in asset management processes, configuration management, and a strong understanding of integration with other ITSM modules. Experience in automation and process optimization will be an asset.

Key Responsibilities

• Manage the entire lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.
• Ensure accurate asset tracking and data management in ServiceNow, from initial request to retirement.
• Manage software licenses, entitlements, and compliance to ensure proper usage and reduce financial risk.
• Optimize software license usage, track renewals, and minimize unnecessary expenditures.
• Perform software audits and ensure compliance with vendor agreements.
• Track hardware assets (laptops, servers, network equipment) and ensure accurate records in the ServiceNow platform.
• Coordinate asset procurement, inventory management, and disposal processes.
• Ensure compliance with hardware policies, including warranty and end-of-life management.
• Integrate SAM Pro and HAM Pro modules with other ServiceNow platforms (such as ITSM, ITOM) to provide seamless asset tracking and reporting.
• Automate asset management processes where possible, improving efficiency and accuracy.
• Stay up-to-date with the latest trends and updates related to SAM Pro, HAM Pro, and asset management tools.

Certifications

• Must be certified in any of the following: CIS ITOM, CIS Discovery, CIS Service Mapping, CIS Event Management, CIS Cloud Provisioning and Governance
• Must have certificates excluding the ones above: CSA, CAD