ServiceNow Developer (Software Asset Management)

Global Technical Talent, an Inc. 5000 Company; Raleigh (NC); Hybrid; USD 110,000 - 124,000; Part time

Job summary

Global Technical Talent seeks a ServiceNow Developer (Software Asset Management) to support an enterprise SBOM governance initiative. You will configure, develop, and enhance SAM Pro capabilities, including discovery, CMDB relationships, software normalization, and integrations with various inventory sources.

This role requires strong SAM Pro experience and hands-on ServiceNow development within an enterprise setting. The contract spans 14 months with a pay rate of $80.00–$89.66 per hour (USD).

Qualifications

• 5 years of ServiceNow development and implementation experience.
• 3 years with ServiceNow SAM Pro.
• Strong JavaScript development within the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP integrations.
• Experience with Discovery and CMDB data management.
• Knowledge of software entitlements, licensing metrics and compliance.

Responsibilities

• Design, configure, and implement SAM Pro solutions in ServiceNow.
• Support SBOM data management and open-source governance processes.
• Maintain software normalization, models, and content services.
• Develop workflows, automations, and integrations via Integration Hub.
• Support reconciliation, entitlement management, and compliance tasks.
• Collaborate with CMDB/Discovery/Asset teams for license visibility.
• Integrate with software inventory sources and endpoints.
• Develop business rules and custom applications as needed.
• Participate in design, testing, deployment, and support.
• Create technical docs and knowledge transfer materials.

Skills

ServiceNow development

SAM Pro

JavaScript

Integration Hub

REST/SOAP integrations

Discovery/CMDB

Software asset reconciliation

SDLC practices

Job description

ServiceNow Developer (Software Asset Management)

Location: Raleigh, NC

Onsite Flexibility: Remote

Contract Details

• Position Type: Contract
• Contract Duration: 14 months
• Pay Rate: $80.00–$89.66 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Seeking a ServiceNow Developer with deep experience in Software Asset Management (SAM Pro) to support an enterprise initiative focused on Software Bill of Materials (SBOM) management and the governance of open-source software. This role will be responsible for configuring, developing, and enhancing ServiceNow SAM capabilities while supporting integrations, software normalization, discovery data quality, and software compliance processes. The ideal candidate will have hands-on experience with ServiceNow SAM Pro, software model normalization, Discovery, CMDB relationships, and integration technologies that enable accurate software asset management at scale.

Key Responsibilities

• Design, configure, and implement solutions within ServiceNow Software Asset Management (SAM Pro).
• Support the implementation of SBOM-related data management and open-source software governance processes.
• Configure and maintain software normalization, software models, and content service processes.
• Develop and enhance ServiceNow workflows, automation, and integrations using Integration Hub.
• Support software reconciliation, entitlement management, and software compliance activities.
• Collaborate with CMDB, Discovery, and Asset Management teams to improve software license visibility and accuracy.
• Configure and maintain integrations with software inventory sources and endpoint management platforms.
• Develop and maintain business rules, flows, scripted processes, and custom applications where required.
• Participate in solution design, testing, deployment, and operational support activities.
• Create technical documentation and knowledge transfer materials.

Required Skills

• 5 years of ServiceNow development and implementation experience.
• 3 years of hands-on experience with ServiceNow Software Asset Management Professional (SAM Pro).
• Strong JavaScript development skills within the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP integrations.
• Experience with ServiceNow Discovery and CMDB data management.
• Experience with software model normalization and software asset reconciliation processes.
• Understanding of software entitlements, publishers, licensing metrics, and compliance management.
• Experience working with SDLC/Development practices in an enterprise environment.

Preferred Skills

• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Software Asset Manager.
• Experience working in an LFI or financial industry.

Important Notes

• Interview Process: Panel interview (45 minutes).
• This client is seeking quality candidates and is prioritizing finding the right fit before extending offers.

About the Client

This client is a major banking and financial services institution with over 125 years of history providing comprehensive personal and business banking stability across the United States. A top-20 financial institution with more than $200 billion in assets, over 550 branches across 23 states, and a Fortune 500 presence, the organization is headquartered in Raleigh, North Carolina and serves personal, business, commercial, and wealth management clients nationwide. The company employs commercial bankers, wealth management advisors, credit analysts, technology specialists, and retail banking professionals across markets of all sizes throughout the country.

Job Number:

26-17498 Industry: Software Engineering