ServiceNow Developer – Secret Clearance

Alldus; United States; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Hybrid working

Job summary

Alldus is seeking an experienced ServiceNow Developer with an active Secret security clearance to join our team supporting a critical technology environment in the United States. You will design, develop, configure, and maintain ServiceNow solutions that improve IT service delivery, automate business processes, and support mission-critical operations.

Collaboration with architects, administrators, and stakeholders is essential.

Qualifications

• Proven experience as a ServiceNow Developer.
• Experience with ITSM modules and platform architecture.
• Strong knowledge of REST and SOAP integrations.
• Familiarity with secure development practices.
• Experience in government/defense environments is a plus.
• Active Secret clearance or eligibility.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions.
• Build workflows, business rules, UI policies, and Script Includes.
• Integrate ServiceNow with other systems using REST/SOAP.
• Support ITSM capabilities (Incident, Change, Knowledge, etc.).
• Collaborate with stakeholders and document configurations.
• Assist in platform upgrades and release activities.

Skills

ServiceNow development

REST integration

SOAP integration

ITSM modules

Agile/Scrum

Security clearance

CAD certification

CSA certification

IntegrationHub

CI/CD

Tools

IntegrationHub

CI/CD tools

REST API testing

Job description

We are seeking an experienced ServiceNow Developer with active Secret security clearance to join our team supporting a critical technology environment.

You will be responsible for designing, developing, configuring, and maintaining ServiceNow solutions that improve IT service delivery, automate business processes, and support mission-critical operations. You will work closely with technical teams, business stakeholders, and service owners to translate requirements into secure, scalable, and effective ServiceNow solutions.

Key Responsibilities

• Develop, configure, and customize ServiceNow applications and modules.
• Build and maintain workflows, business rules, client scripts, UI policies, UI actions, and Script Includes.
• Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, APIs, and IntegrationHub.
• Implement and maintain ServiceNow ITSM capabilities, including Incident, Problem, Change, Request, and Knowledge Management.
• Troubleshoot and resolve application, integration, and platform issues.
• Participate in requirements gathering, technical design, testing, deployment, and ongoing support.
• Follow secure development practices and organizational security requirements.
• Collaborate with architects, administrators, developers, testers, and business stakeholders.
• Maintain technical documentation and contribute to continuous improvement of the ServiceNow platform.
• Support platform upgrades, enhancements, and release activities.
• Proven professional experience as a ServiceNow Developer.
• Experience developing and configuring ServiceNow workflows and applications.
• Knowledge of ServiceNow ITSM modules and platform architecture.
• Experience with ServiceNow integrations and REST/SOAP APIs.
• Understanding of ServiceNow development best practices, testing, and deployment processes.
• Strong troubleshooting and analytical skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Active Secret security clearance, or eligibility to obtain and maintain the required clearance, depending on contract requirements.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ServiceNow ITOM, CMDB, CSM, HRSD, SecOps, or Service Portal.
• Experience with Agile/Scrum delivery methodologies.
• Experience working in government, defence, national security, or other highly regulated environments.
• Familiarity with CI/CD, source control, and automated testing.

What We Offer

• Competitive salary and benefits package.
• Opportunity to work on high-profile, technically challenging ServiceNow programmes.
• Professional development and certification opportunities.
• Collaborative and supportive working environment.
• [Hybrid/flexible working options, subject to security requirements].