ServiceNow Developer - Remote, Growth & Mentorship

SOFtact Solutions, LLC; Town of Florida (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Remote work flexibility

Competitive salary and benefits

Professional growth

Job summary

SOFtact Solutions (STS) is seeking a Journeyman ServiceNow Developer to design, develop, and implement technical solutions on the ServiceNow platform. The role focuses on development, configuration, and administration with emphasis on robust applications and performance.

Ideal candidates will mentor junior developers, manage multiple projects, and ensure ITSM/CSM/FSM modules align with business goals while maintaining high standards and security.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 1–2 years of ServiceNow development, configuration and administration.
• Experience with ITSM, CSM, FSM, Service Catalog and related modules.
• CSA certification and ability to communicate complex concepts clearly.
• Strong analytical, multi-project management and teamwork skills.

Responsibilities

• Design, develop, and implement technical solutions on the ServiceNow platform.
• Lead configuration, customization, and maintenance tasks.
• Collaborate with stakeholders to gather requirements and align with business goals.
• Develop and maintain integrations with third‑party systems.
• Design workflows, forms, reports, and dashboards; perform testing and tuning.
• Provide technical leadership and mentorship to junior developers.
• Ensure compliance with best practices, standards, and security measures.

Skills

ServiceNow development

ServiceNow configuration

ServiceNow administration

ITSM

CSM

FSM

Stakeholder communication

Mentorship

CSA

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Microsoft Office

ServiceNow Orchestration

Integration Hub

Job description

SOFtact Solutions (STS) is seeking a Journeyman ServiceNow Developer to design, develop, and implement technical solutions on the ServiceNow platform. The role focuses on development, configuration, and administration with emphasis on robust applications and performance.

Ideal candidates will mentor junior developers, manage multiple projects, and ensure ITSM/CSM/FSM modules align with business goals while maintaining high standards and security.