ServiceNow Developer IV: AI-First Platform Engineer

The University of Central Florida Board of Trustees; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

The University of Central Florida Board of Trustees is seeking a ServiceNow Developer IV to lead design, development, and optimization of enterprise service management on the ServiceNow platform. Focus on low-code/no-code delivery, integrations, and data governance to support ITSM, SPM, and CMDB/CSDM initiatives.

Responsibilities include building scalable applications, enhancing user experiences, and collaborating with stakeholders across divisions to drive operational efficiency and strategic

Qualifications

• Bachelor's degree and 4 years of relevant experience; or High School Diploma and 8 years of relevant work experience.
• Proven experience in ServiceNow development including ITIL-aligned processes.
• Strong JavaScript skills and REST API integration knowledge.

Responsibilities

• Design, develop, configure, and maintain ServiceNow applications, workflows, forms, portals, workspaces, and user experiences.
• Utilize Flow Designer, Next Experience, JavaScript, Glide APIs, HTML, and CSS to deliver effective solutions.
• Prioritize native low-code/no-code functionality to minimize technical debt and maximize platform sustainability.
• Collaborate with stakeholders to gather requirements and translate business needs into scalable ServiceNow solutions.

Skills

ServiceNow development

ITIL processes

JavaScript

REST APIs

Flow Designer

CMDB & CSDM

Data governance

Cross-functional

AI features

Education

Bachelor's degree in IT/CS

MS degree preferred

Tools

IntegrationHub

Glide APIs

Service Portals

Workspaces

Job description

The University of Central Florida Board of Trustees is seeking a ServiceNow Developer IV to lead design, development, and optimization of enterprise service management on the ServiceNow platform. Focus on low-code/no-code delivery, integrations, and data governance to support ITSM, SPM, and CMDB/CSDM initiatives.

Responsibilities include building scalable applications, enhancing user experiences, and collaborating with stakeholders across divisions to drive operational efficiency and strategic