ServiceNow Developer | ITSM, On-Call Automation, 24x7 Ops

Diverse Lynx, LLC; San Antonio (TX); Sur place; USD 96 000 - 152 000; Temps partiel

Résumé du poste

Diverse Lynx LLC is seeking a ServiceNow Developer to collaborate with Product Owner and stakeholders to configure on-call scheduling, rotations, escalation policies, and integrate with incident and event management. You will develop ServiceNow workflows, automate processes, and support 24x7 operations. On-site role across multiple U.S.

locations including San Antonio, TX. Requirements include ITSM expertise, ITIL knowledge, Flow Designer, and certifications.

Qualifications

• Hands-on ServiceNow experience with On-Call Scheduling and ITSM operations.
• Strong ITSM knowledge including Incident, Problem, Change, Major Incident.
• Experience with Flow Designer, Business Rules, Notifications, and Integrations.

Responsabilités

• Collaborate with Product Owner and stakeholders to configure on-call schedules, rotations, and escalation policies.
• Integrate on-call processes with Incident, Major Incident, and Event Management.
• Develop ServiceNow workflows, automations, and mobile notifications; support 24x7 operations.

Connaissances

ServiceNow

On-Call Scheduling

ITSM

Flow Designer

Notifications

Integrations

ITIL

Stakeholder communication

Problem-Solving

Outils

SMS/ITOM integrations

Description du poste

Diverse Lynx LLC is seeking a ServiceNow Developer to collaborate with Product Owner and stakeholders to configure on-call scheduling, rotations, escalation policies, and integrate with incident and event management. You will develop ServiceNow workflows, automate processes, and support 24x7 operations. On-site role across multiple U.S.

locations including San Antonio, TX. Requirements include ITSM expertise, ITIL knowledge, Flow Designer, and certifications.