ServiceNow Developer Intern — Build Solutions & Automate

RSM US LLP

Indianapolis (IN)

On-site

USD 45,000 - 54,000

Full time

6 days ago
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Job summary

RSM US LLP in Indianapolis, IN is seeking a ServiceNow Developer Intern to deliver best-in-class solutions on the ServiceNow platform and help implement it for clients. You will collaborate with cross-functional teams to tailor the ServiceNow platform to clients’ needs and maximize the value of their investment.

The ideal candidate is a detailed problem solver with a foundation in database management, coding and APIs, and they are excited about how AI can automate work.

Qualifications

  • Familiar with ServiceNow and the capabilities of the ServiceNow platform.
  • Excellent troubleshooting skills and ability to diagnose and resolve complex technical issues.
  • Familiarity with agile methodologies pertaining to stories, epics and sprints.

Responsibilities

  • Configure and customize ServiceNow modules by creating tables, updating forms, scripts, business rules, reports, dashboards, catalog items, data imports, UI actions, ACLs, notifications, etc.
  • Assist in creating and modifying Service Portal pages and Workspaces with supervision from senior team members.
  • Perform unit testing of developed solutions and support defect remediation.
  • Follow established coding standards and best practices.
  • Develop technical documentation including updating technical details in user stories, reviewing design documents, and documenting test cases.
  • Provide Tier 1-2 technical support for ServiceNow applications, escalating complex issues as needed.
  • Assist in investigating and resolving minor bugs and incidents.
  • Assist in deploying update sets and managing releases in non-production environments.
  • Assist in setting up and configuring basic demo environments.
  • Complete required training and obtain required certifications as assigned.
  • Focus on learning core ServiceNow development skills and platform fundamentals.

Skills

ServiceNow
Troubleshooting
Agile
Attention to detail

Education

Bachelor's degree in CS/IT

Tools

ServiceNow Platform

Job description

RSM US LLP in Indianapolis, IN is seeking a ServiceNow Developer Intern to deliver best-in-class solutions on the ServiceNow platform and help implement it for clients. You will collaborate with cross-functional teams to tailor the ServiceNow platform to clients’ needs and maximize the value of their investment.

The ideal candidate is a detailed problem solver with a foundation in database management, coding and APIs, and they are excited about how AI can automate work.

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