ServiceNow Developer Intern — Build Solutions & Automate

RSM US LLP; Indianapolis (IN); On-site; USD 45,000 - 54,000; Full time

Job summary

RSM US LLP in Indianapolis, IN is seeking a ServiceNow Developer Intern to deliver best-in-class solutions on the ServiceNow platform and help implement it for clients. You will collaborate with cross-functional teams to tailor the ServiceNow platform to clients’ needs and maximize the value of their investment.

The ideal candidate is a detailed problem solver with a foundation in database management, coding and APIs, and they are excited about how AI can automate work.

Qualifications

• Familiar with ServiceNow and the capabilities of the ServiceNow platform.
• Excellent troubleshooting skills and ability to diagnose and resolve complex technical issues.
• Familiarity with agile methodologies pertaining to stories, epics and sprints.

Responsibilities

• Configure and customize ServiceNow modules by creating tables, updating forms, scripts, business rules, reports, dashboards, catalog items, data imports, UI actions, ACLs, notifications, etc.
• Assist in creating and modifying Service Portal pages and Workspaces with supervision from senior team members.
• Perform unit testing of developed solutions and support defect remediation.
• Follow established coding standards and best practices.
• Develop technical documentation including updating technical details in user stories, reviewing design documents, and documenting test cases.
• Provide Tier 1-2 technical support for ServiceNow applications, escalating complex issues as needed.
• Assist in investigating and resolving minor bugs and incidents.
• Assist in deploying update sets and managing releases in non-production environments.
• Assist in setting up and configuring basic demo environments.
• Complete required training and obtain required certifications as assigned.
• Focus on learning core ServiceNow development skills and platform fundamentals.

Skills

ServiceNow

Troubleshooting

Agile

Attention to detail

Education

Bachelor's degree in CS/IT

Tools

ServiceNow Platform

Job description

RSM US LLP in Indianapolis, IN is seeking a ServiceNow Developer Intern to deliver best-in-class solutions on the ServiceNow platform and help implement it for clients. You will collaborate with cross-functional teams to tailor the ServiceNow platform to clients’ needs and maximize the value of their investment.

The ideal candidate is a detailed problem solver with a foundation in database management, coding and APIs, and they are excited about how AI can automate work.