ServiceNow Developer: Integrations & Platform Optimization

American Sound; Indianapolis (IN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Vacation

PTO

Paid holidays

Job summary

American Sound in Indianapolis is seeking a ServiceNow Developer to implement and enhance integrations, workflows, and platform components. You will collaborate across teams to deliver scalable ServiceNow solutions that meet client needs and improve performance.

The role requires strong JavaScript and web tech skills, ITSM/ITOM understanding, and hands-on integration experience with cloud and on-prem systems. On-site role at our Indianapolis office.

Qualifications

• Bachelor’s degree in computer science or information systems; eight years of experience as a developer or equivalent
• 4+ years’ experience as a ServiceNow developer or similar role
• Strong knowledge of JavaScript, HTML, CSS, XML, or AngularJS
• Experience integrating cloud solutions with on-premises and other cloud solutions
• Familiarity with ITIL and IT Service Management
• Experience with AJAX, JSON, and integration techniques
• Self-starter with strong analytical, problem-solving, and communication skills

Responsibilities

• Lead the development of ServiceNow solutions to meet business requirements and improve platform functionality
• Design, implement, and support e-bonding integrations with client ServiceNow instances and external systems
• Serve as a technical point of contact for client-facing opportunities and translate business needs into solutions
• Collaborate with clients and internal stakeholders to gather requirements and define integration use cases
• Troubleshoot and resolve client-facing integration issues with timely communication
• Coordinate implementation timelines, testing, deployment, and post-go-live support
• Configure out-of-the-box workflows and develop custom workflows, business rules, UI policies, and scripts
• Integrate ServiceNow applications with third-party systems using APIs and web services
• Support internal platform development, enhancements, and optimization for performance
• Create and maintain technical documentation for configurations, integrations, and development processes
• Analyze existing programs and design, code, test, and debug new or enhanced solutions
• Recommend improvements to development practices, maintenance processes, and system standards
• Maintain current knowledge of relevant technologies and pursue certifications
• Assist with platform administration, troubleshooting, and support as needed

Skills

JavaScript

HTML

CSS

XML

AngularJS

AJAX

JSON

Education

Bachelor's degree in computer science or information systems

Job description

American Sound in Indianapolis is seeking a ServiceNow Developer to implement and enhance integrations, workflows, and platform components. You will collaborate across teams to deliver scalable ServiceNow solutions that meet client needs and improve performance.

The role requires strong JavaScript and web tech skills, ITSM/ITOM understanding, and hands-on integration experience with cloud and on-prem systems. On-site role at our Indianapolis office.