ServiceNow Developer — Automate Workflows & Integrations

Soft Tech Consulting; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Short Term Disability

Long Term Disability

Life Insurance

PTO

Paid Holidays

Job summary

Soft Tech Consulting, Inc. is seeking an experienced ServiceNow Developer to join our team in the National Capital Region.

The role focuses on ServiceNow development, customization, and integration, with direct client interaction to design technical solutions and implement best practices. The responsibilities include configuring ITSM, CSM, CMDB, Service Catalog, and FSM modules, building REST/SOAP integrations, and creating dashboards to monitor performance.

Qualifications

• 3+ years of experience as a ServiceNow Developer.
• Strong understanding of ServiceNow security model, ACLs, and user/group administration.
• Proficiency in JavaScript, AngularJS, HTML, CSS, MySQL/SQL.
• Experience with ServiceNow integrations using REST/SOAP APIs.
• Hands-on experience with custom application development in ServiceNow.
• Knowledge of ITIL frameworks and best practices.
• ServiceNow Certified System Administrator certification (preferred).
• Strong communication skills and ability to work directly with clients.

Responsibilities

• Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
• Implement and manage ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM modules.
• Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
• Collaborate with product owners and stakeholders to translate requirements into ServiceNow solutions.
• Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
• Troubleshoot issues and implement fixes or enhancements for existing apps.
• Lead and participate in upgrade and migration projects.
• Maintain security configurations, including ACLs, roles, and group management.
• Provide documentation and training to end-users and technical teams.
• Develop reports, dashboards, and analytics to track system performance.

Skills

ServiceNow development

JavaScript

AngularJS

REST/SOAP APIs

ITIL knowledge

Client engagement

MySQL/SQL

Tools

REST APIs

SOAP APIs

MID servers

ServiceNow administration

ServiceNow widgets

Job description

Soft Tech Consulting, Inc. is seeking an experienced ServiceNow Developer to join our team in the National Capital Region.

The role focuses on ServiceNow development, customization, and integration, with direct client interaction to design technical solutions and implement best practices. The responsibilities include configuring ITSM, CSM, CMDB, Service Catalog, and FSM modules, building REST/SOAP integrations, and creating dashboards to monitor performance.