ServiceNow Developer - Hybrid Role with Global Impact

National Grid plc; Waltham (MA); Hybrid; USD 129.000 - 161.000; Vollzeit

Zusammenfassung

National Grid plc is seeking a ServiceNow Developer to design and implement enterprise-grade solutions on the ServiceNow platform. You will work with partners and internal teams to deliver scalable ITSM/ITOM driven capabilities in a hybrid setup across MA/NY.

Requirements include 2+ years in ServiceNow development, strong JavaScript skills, and experience implementing ITSM/ITOM modules. Knowledge of Agile processes and stakeholder collaboration is essential.

Qualifikationen

• Bachelor's degree in Computer Science or equivalent.
• 2+ years hands-on ServiceNow development experience.
• 1+ year hands-on ServiceNow configuration.
• Experience with ITSM, ITOM, or HRSD modules.
• Familiarity with ITSM, ITOM, Virtual Agent, Employee Center.
• Excellent JavaScript development skills.
• Ability to translate business requirements into features in Agile projects.
• Knowledge of Agile/Scrum processes.
• Skills in JavaScript, Core Java & Web Services or Jelly Scripting.

Aufgaben

• Design and develop enterprise-grade ServiceNow solutions.
• Collaborate with external partners and internal stakeholders.
• Follow ServiceNow development best practices and upgrade strategies.
• Monitor health, usage, and compliance of the app.
• Assist with platform upgrades and patching.
• Develop reusable workflows and integrations.
• Validate change requests and demands on the platform.

Kenntnisse

ServiceNow development

JavaScript programming

Agile / Scrum

Requirements gathering

Stakeholder collaboration

Ausbildung

Bachelor's Degree in Computer Science

Tools

ServiceNow Platform

Web Services

Jelly scripting

Core Java

JavaScript

Jobbeschreibung

National Grid plc is seeking a ServiceNow Developer to design and implement enterprise-grade solutions on the ServiceNow platform. You will work with partners and internal teams to deliver scalable ITSM/ITOM driven capabilities in a hybrid setup across MA/NY.

Requirements include 2+ years in ServiceNow development, strong JavaScript skills, and experience implementing ITSM/ITOM modules. Knowledge of Agile processes and stakeholder collaboration is essential.