ServiceNow Platform Developer – Global Operations (Hybrid)

Vantage Data Centers Management Company LLC; United States; On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Job summary

Vantage Data Centers is seeking a Senior ServiceNow Platform Developer to design, govern, and evolve our ServiceNow platform for NA Operations. The role focuses on scalable architecture, integration, and automation to support our global footprint from the Denver office.

The ideal candidate has 3+ years in ServiceNow architecture and development, with strong CMDB, ITIL, and JavaScript skills. A hybrid work policy is in place with on-site requirement in Denver, CO.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 3+ years of experience in ServiceNow platform architecture, development, and administration.
• Experience designing and implementing enterprise-scale ServiceNow solutions across multiple modules (Request, Case, Change, FSM).
• Deep understanding of CMDB architecture, ITIL processes, and asset lifecycle management.
• Proficiency in JavaScript, Flow Designer, Business Rules, UI Policies, and Data Import Sets.
• Demonstrated ability to work with cross-functional teams and collaborate on complex platform initiatives.
• Strategic thinker with a hands-on approach to problem-solving.
• Passion for operational excellence and continuous improvement.

Responsibilities

• Contribute to and act as a key stakeholder for the ServiceNow platform development for NA Operations, ensuring alignment with enterprise architecture, business goals, and operational priorities.
• Onboard and maintain Configuration Items (CIs) in the CMDB, ensuring data integrity and alignment with asset hierarchies and alarm management structures.
• Enforce and administer platform standards, including development best practices, data integrity rules, and integration patterns.
• Configure and optimize maintenance schedules in collaboration with key stakeholders using Work Order Management modules to support field operations and customer reporting.
• Collaborate with business stakeholders, product owners, and developers to translate complex requirements into robust ServiceNow solutions.
• Drive automation and workflow optimization for preventative maintenance, change management, incident response, and asset onboarding.
• Contribute towards improved business process maturity by identifying and prioritizing improvement projects and implementing changes to processes and operations to improve data capture.
• Collaborate on platform compliance with cyber security, architecture compliance, internal controls, audit requirements, and industry standards.
• Stay current on ServiceNow releases, industry trends, and emerging technologies, proactively identifying opportunities for innovation.
• Additional duties as assigned by Management.

Skills

JavaScript

Flow Designer

Business Rules

UI Policies

Data Import Sets

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Tools

CMDB

ServiceNow modules: Request, Case, Change, FSM

Job description

Vantage Data Centers is seeking a Senior ServiceNow Platform Developer to design, govern, and evolve our ServiceNow platform for NA Operations. The role focuses on scalable architecture, integration, and automation to support our global footprint from the Denver office.

The ideal candidate has 3+ years in ServiceNow architecture and development, with strong CMDB, ITIL, and JavaScript skills. A hybrid work policy is in place with on-site requirement in Denver, CO.