ServiceNow Developer: Design, Build & Integrate

ICF Olson; United States; Remote; USD 82,000 - 168,000; Full time

Job summary

ICF Olson is seeking a skilled ServiceNow Developer to design, configure, customize, and implement ServiceNow applications for client projects across the United States. The role emphasizes secure, compliant, and high-quality solutions with mentorship and continuous learning.

The candidate will work with architects and analysts to translate business needs into effective ServiceNow designs, build complex scripts, support data migration, and ensure rigorous testing and training.

Qualifications

• 2+ years of experience implementing ServiceNow solutions.
• Active Top-Secret Security Clearance.
• ServiceNow Certified System Administrator.

Responsibilities

• Solution Discovery & Design: document business outcomes and translate to ServiceNow designs.
• Technical Implementation: develop scripts, business rules, UI policies; implement solutions.
• Data Migration: plan and validate migration to ServiceNow data structures.
• Integration Management: assist in integrating ServiceNow with other systems.
• Technical Documentation: create configuration and design documentation.
• Testing and Quality Assurance: validate functionality and user experience.
• User Training: support end-user training for adoption.
• Change Management: assist during transitions and resolve issues.
• Incident and Problem Resolution: troubleshoot and resolve issues.
• Security and Compliance: follow security best practices and compliance requirements.
• Continuous Learning: stay updated with ServiceNow features and best practices.
• Mentorship: guide Associate ServiceNow Developers and share learnings.
• Collaboration and Communication: ensure project visibility and risks are communicated.

Skills

ServiceNow

System Administrator

Top Secret Clearance

US Work Authorization

Additional ServiceNow Certifications

Tools

JavaScript

GlideScript

ServiceNow Integrations

Job description

ICF Olson is seeking a skilled ServiceNow Developer to design, configure, customize, and implement ServiceNow applications for client projects across the United States. The role emphasizes secure, compliant, and high-quality solutions with mentorship and continuous learning.

The candidate will work with architects and analysts to translate business needs into effective ServiceNow designs, build complex scripts, support data migration, and ensure rigorous testing and training.