ServiceNow Developer: Build, Integrate & Optimize ITSM

Wipro; Dallas (TX); Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Wipro in Australia is seeking an experienced ServiceNow Developer to deliver platform enhancements, resolve incidents, and implement new capabilities across the ServiceNow suite. You will work with business stakeholders, platform admins, architects, and support teams to ensure platform stability and continuous improvement.

Key responsibilities include developing and supporting ServiceNow applications, configuring workflows and UI elements, and integrating REST/SOAP APIs.

Qualifications

• Strong ServiceNow platform development experience.
• Flow Designer and IntegrationHub.
• Service Catalog and Request Management.
• Incident, Change, Problem Management.
• CMDB knowledge.
• REST/SOAP integrations.
• Update Sets and Source Control.

Responsibilities

• Develop and support ServiceNow applications and modules.
• Configure workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, and Catalog Items.
• Troubleshoot and resolve platform incidents and defects.
• Perform root cause analysis and implement permanent fixes.
• Support upgrades, patching, and platform maintenance activities.
• Develop integrations using REST, SOAP, IntegrationHub, and APIs.
• Create and maintain technical documentation.
• Participate in code reviews and follow development best practices.
• Support production deployments and change implementation activities.

Skills

ServiceNow development

Flow Designer

IntegrationHub

ITSM

CMDB

REST/SOAP

Update Sets

Source Control

Incident/Change/Problem Mgmt

Service Catalog

Education

ServiceNow CSA certification

Job description

Wipro in Australia is seeking an experienced ServiceNow Developer to deliver platform enhancements, resolve incidents, and implement new capabilities across the ServiceNow suite. You will work with business stakeholders, platform admins, architects, and support teams to ensure platform stability and continuous improvement.

Key responsibilities include developing and supporting ServiceNow applications, configuring workflows and UI elements, and integrating REST/SOAP APIs.