ServiceNow Developer

Soft Tech Consulting; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Short Term Disability

Long Term Disability

Life Insurance

PTO

Paid Holidays

Job summary

Soft Tech Consulting, Inc. is seeking an experienced ServiceNow Developer to join our team in the National Capital Region.

The role focuses on ServiceNow development, customization, and integration, with direct client interaction to design technical solutions and implement best practices. The responsibilities include configuring ITSM, CSM, CMDB, Service Catalog, and FSM modules, building REST/SOAP integrations, and creating dashboards to monitor performance.

Qualifications

• 3+ years of experience as a ServiceNow Developer.
• Strong understanding of ServiceNow security model, ACLs, and user/group administration.
• Proficiency in JavaScript, AngularJS, HTML, CSS, MySQL/SQL.
• Experience with ServiceNow integrations using REST/SOAP APIs.
• Hands-on experience with custom application development in ServiceNow.
• Knowledge of ITIL frameworks and best practices.
• ServiceNow Certified System Administrator certification (preferred).
• Strong communication skills and ability to work directly with clients.

Responsibilities

• Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
• Implement and manage ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM modules.
• Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
• Collaborate with product owners and stakeholders to translate requirements into ServiceNow solutions.
• Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
• Troubleshoot issues and implement fixes or enhancements for existing apps.
• Lead and participate in upgrade and migration projects.
• Maintain security configurations, including ACLs, roles, and group management.
• Provide documentation and training to end-users and technical teams.
• Develop reports, dashboards, and analytics to track system performance.

Skills

ServiceNow development

JavaScript

AngularJS

REST/SOAP APIs

ITIL knowledge

Client engagement

MySQL/SQL

Tools

REST APIs

SOAP APIs

MID servers

ServiceNow administration

ServiceNow widgets

Job description

MUST BE ABLE TO OBTAIN PUBLIC TRUST

Competitive benefits offered:

• MEDICAL
• DENTAL
• VISION
• 401K
• Short Term Disability
• Long Term Disability
• Life Insurance
• PTO
• AND PAID HOLIDAYS

MUST BE US CITIZEN

MUST BE IN THE NATIONAL CAPITAL REGION

Soft Tech Consulting, Inc. is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for ServiceNow applications.

Responsibilities

• Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
• Implement and manage ServiceNow modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM.
• Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
• Work closely with product owners and stakeholders to gather and analyze requirements, translating them into effective ServiceNow solutions.
• Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
• Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements.
• Lead and participate in ServiceNow upgrade and migration projects.
• Maintain security configurations, including ACLs, roles, and group management.
• Provide documentation and training to end-users and technical teams.
• Develop reports, dashboards, and analytics to track system performance and business processes.

Qualifications

• 3+ years of experience as a ServiceNow Developer.
• Strong understanding of ServiceNow security model, ACLs, and user/group administration.
• Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL.
• Experience with ServiceNow integrations using REST/SOAP APIs.
• Hands-on experience with custom application development in ServiceNow.
• Knowledge of ITIL frameworks and best practices.
• ServiceNow Certified System Administrator certification (preferred).
• Strong communication skills and ability to work directly with clients.

About Us

Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech’s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support.

Soft Tech Consulting, Inc. is an Equal Opportunity Employer.