ServiceNow Architect

lightfeatheriollc; Stati Uniti; Remoto; USD 150.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Descrizione del lavoro

lightfeatheriollc is seeking a senior ServiceNow Architect to design and guide IT modernization efforts across architecture, implementation, and integration. The role blends hands-on platform development with technical leadership, stakeholder collaboration, and accountability for security, reliability, and maintainability.

Responsibilities include shaping scalable ServiceNow architectures, translating business needs into technical specs, and mentoring teams.

Competenze

• Active Secret or higher security clearance.
• US citizenship required by listing.
• ServiceNow Certified System Administrator credential.
• 5+ years of architecture or similar experience.
• Deep experience with ServiceNow integrations and troubleshooting.
• Expertise in ITSM, ITOM, HRSD, Security Operations, Service Catalog, Reporting.

Mansioni

• Shape scalable ServiceNow architectures and lead technical planning and phased implementations.
• Translate business and IT needs into technical specifications, platform configurations, and custom applications.
• Extend platform capabilities using App Engine, Flow Designer, scripting, and integrations with external systems.
• Improve workflows, manage data migrations, troubleshoot issues, and tune performance and upgrades.
• Guide development quality through reviews, testing, deployment planning, documentation, and mentoring.
• Apply security, data governance, and compliance requirements, while identifying further platform improvements.

Conoscenze

ServiceNow

Architecture

Integrations

JavaScript

REST APIs

DevOps

Agile

Remote collaboration

Strumenti

Jira

Jenkins

GitHub

Descrizione del lavoro

Role overview

Design and guide ServiceNow solutions for IT modernization, from architecture and implementation through integration, optimization, and ongoing improvement. The position combines hands-on platform development with technical leadership, stakeholder collaboration, and responsibility for security, reliability, and maintainability.

Responsibilities

• Shape scalable ServiceNow architectures and lead technical planning and phased implementations.
• Translate business and IT needs into technical specifications, platform configurations, and custom applications.
• Extend platform capabilities using App Engine, Flow Designer, scripting, and integrations with external systems.
• Improve workflows, manage data migrations, troubleshoot issues, and tune performance and upgrades.
• Guide development quality through reviews, testing, deployment planning, documentation, and mentoring.
• Apply security, data governance, and relevant compliance requirements, while identifying further platform improvements.

Requirements

• Active Secret or higher security clearance; U.S. citizenship is required by the listing.
• ServiceNow Certified System Administrator credential and at least five years of architecture or similar experience.
• Deep experience with ServiceNow integrations, custom development, and troubleshooting.
• Expertise in modules such as ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting.
• Knowledge of ServiceNow data models and workflows, JavaScript, REST APIs, HTML/CSS, security practices, and scalable platform design.
• Experience with Agile and DevOps methods, plus the communication skills to work with technical and non-technical stakeholders independently in a remote setting.

Nice to have

ServiceNow Certified Application Developer or equivalent credentials; experience with AWS or Azure, and tools such as Jira, Jenkins, or GitHub.

Benefits and work setup

The role is full-time and fully remote. The listing gives an annual salary range of $150,000–$170,000.