Servicenow Developer

Royal Cyber Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Royal Cyber Inc. is seeking a ServiceNow specialist to design, develop, and optimize integrations with external enterprise systems. You will build and maintain core platform components, and ensure solutions align with best practices and security standards.

The role involves collaborating with administrators, architects, and stakeholders to deliver enterprise-scale integrations and upgrades, leveraging IntegrationHub and Flow Designer.

Qualifications

• Experience designing and integrating ServiceNow applications.
• Familiarity with IntegrationHub, Flow Designer, and APIs.
• ServiceNow CAD certification preferred.

Responsibilities

• Design, develop, configure, and enhance ServiceNow applications based on requirements.
• Develop and maintain integrations between ServiceNow and external enterprise apps.
• Analyze integration requirements with platform and architecture teams to define solutions.
• Build and maintain business rules, client scripts, script includes, UI policies, flows, and platform components.
• Design REST and SOAP integrations with proper authentication and data mappings.
• Support solutions across SPM, APM, PPM, and EA, applying CSDM principles.

Skills

ServiceNow development

Integration design

APIs (REST/SOAP)

Scripting (BR/UI policies)

Platform architecture

Tools

IntegrationHub

Flow Designer

Microsoft Teams integration

Platform upgrades

Job description

Key Responsibilities

• Design, develop, configure, and enhance ServiceNow applications based on business and technical requirements.
• Develop and maintain integrations between ServiceNow and external enterprise applications, including Microsoft Teams and other cross-platform initiatives.
• Analyze integration requirements and collaborate with platform, enterprise architecture, and integration teams to define ownership and technical solutions.
• Build and maintain business rules, client scripts, script includes, UI policies, flows, and other platform components.
• Design REST and SOAP integrations using APIs, authentication mechanisms, and data mappings.
• Support technical solutions across SPM, APM, PPM, and EA, applying CSDM principles to data structures and integrations.
• Troubleshoot complex development and integration issues and provide root-cause analysis.
• Participate in technical design, solution architecture, and code reviews.
• Ensure solutions follow ServiceNow best practices, security standards, and upgrade-compatibility requirements.
• Collaborate with administrators, consultants, stakeholders, and architecture teams, and prepare technical documentation, integration specifications, and deployment instructions. Qualifications and Success Criteria ServiceNow CAD is preferred, along with relevant integration or implementation certifications. IntegrationHub, Flow Designer, Microsoft Teams integration, platform upgrades, and architecture experience are advantageous.

Suggested experience: 710+ years, combining hands‑on coding and integration expertise with the ability to design reliable integrations, understand cross‑platform dependencies, and contribute to enterprise‑level technical decisions.