Servicenow lead developer

TechDigital Group; San Antonio (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

A technology solutions firm in San Antonio is seeking an experienced ServiceNow Developer to lead the development and configuration of ServiceNow instances. This role requires over 10 years of experience in ServiceNow engineering and at least 2 years in team leadership. Candidates must be proficient in JavaScript and hold relevant certifications. Join us to contribute to innovative solutions in a dynamic environment.

Qualifications

• 10-12+ years in ServiceNow development and engineering.
• 2+ years in team management and leadership roles.
• 3+ end-to-end ServiceNow implementations.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Certified Implementation Specialist (CIS) preferred.

Responsibilities

• Lead the development and configuration of ServiceNow instances.
• Contribute to platform roadmap and enforce engineering standards.
• Guide solution design and implementation aligned with best practices.
• Develop and implement ITSM, ITOM, ITAM, CMDB, SecOps modules.
• Integrate ServiceNow with third-party applications.
• Conduct functional, system, integration, and performance testing.

Skills

JavaScript

Glide scripting

AngularJS

Problem-solving

Communication

Job description

JD

Key Responsibilities:

• Platform Development & Strategy
  • Lead the development and configuration of ServiceNow instances.
  • Contribute to platform roadmap and enforce engineering standards.
  • Guide solution design and implementation aligned with best practices.
• Module Implementation
  • Develop and implement ITSM, ITOM, ITAM (SAM/HAM), CMDB, SecOps, and Service Request modules.
  • Configure SSO, email notifications, MID Server, user groups, and permissions.
• Integration & Automation
  • Integrate ServiceNow with third-party applications (e.g., ESRI, ARMIS, PDQ Inventory).
  • Leverage REST/SOAP APIs and MID servers for automation and data exchange.
• Team Leadership & Collaboration
  • Lead and mentor development teams (onshore/offshore).
  • Manage task assignments, code quality, and release activities.
  • Collaborate with stakeholders, business consultants, and SMEs.
• Testing & Documentation
  • Conduct functional, system, integration, and performance testing.
  • Provide technical documentation, training programs, and UAT support.
• Compliance & Security
  • Ensure platform compliance with security standards.
  • Remediate vulnerabilities and conduct access reviews.

Required Qualifications:

• Experience:
  • 10-12+ years in ServiceNow development and engineering.
  • 2+ years in team management and leadership roles.
  • 3+end-to-end ServiceNow implementations.
• Certifications:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • Certified Implementation Specialist (CIS) preferred
• Technical Skills:
  • Proficiency in JavaScript, Glide scripting, AngularJS
  • Experience with CMDB, ITIL processes, and workflow automation
  • Strong understanding of security, compliance, and data migration
• Soft Skills:
  • Strong communication and documentation abilities
  • Problem-solving and stakeholder management
  • Adaptability and collaboration in client-facing environments