ServiceNow Developer

Guidehouse; United States; On-site; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Employee Assistance Program

Performance-based incentive

Job summary

Guidehouse seeks a skilled ServiceNow developer to design, build, and optimize enterprise IT service management solutions on the ServiceNow platform. You will implement custom apps, automations, and integrations, working closely with stakeholders to translate requirements into scalable improvements.

Ideal candidates bring 4+ years of ServiceNow experience, strong JavaScript skills, and hands-on knowledge of modules, scripting, and integrations.

Qualifications

• Bachelor’s degree or equivalent practical experience in a relevant field.
• Minimum of four (4) years of professional ServiceNow development experience.
• Strong experience with ServiceNow platform in a senior developer role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations and platform configuration.
• Proficiency with JavaScript and related ServiceNow development tools.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions for IT service management and platform capabilities.
• Develop and enhance custom applications, workflows, UI components, business rules, and automations on ServiceNow.
• Collaborate with stakeholders to gather requirements and deliver scalable platform improvements.
• Support ServiceNow platform administration including incident resolution, troubleshooting, and performance optimization.
• Participate in code reviews, testing, deployment activities, and ongoing support for ServiceNow releases.

Skills

ServiceNow development

JavaScript

APIs integration

Requirements analysis

Team collaboration

Education

Bachelor’s degree in Computer Science, IT, Engineering or related field

Tools

REST/SOAP APIs

MID Server

Flow Designer/IntegrationHub

Job description

Job Family

SAAS/PAAS/Cloud Application Development

Travel Required

None

Clearance Required

None

What You Will Do

• Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities.
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements.
• Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards.
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.

What You Will Need

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
• A MINIMUM of FOUR (4) years of professional experience with exposure to ServiceNow development
• Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and other relevant ServiceNow development tools and technologies.
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
• Strong problem-solving, communication, and collaboration skills.
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.

What Would Be Nice To Have

• ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.
• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.
• Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities.
• Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches.
• Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.