ServiceNow Developer

US132 Guidehouse Digital, LLC; Tysons (VA); Hybrid; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) retirement plan

Transit and parking benefits

Tuition reimbursement

Job summary

Guidehouse is seeking an experienced ServiceNow Developer to translate business needs into robust technical designs and to lead the development of ServiceNow applications. You will provide expert guidance, develop, configure, and enhance modules like GRC, SPM, and ITSM, and stay current with the platform.

Strong scripting and integration experience are required. This role requires the ability to obtain a Secret clearance, with up to 10% travel, and offers opportunities to influence federal and

Qualifications

• Bachelor's Degree (Computer Science, Information Technology or Business preferred).
• 4+ years of professional experience.
• Experience with ServiceNow Modules: GRC, SPM, ITSM; App Engine and Scoped Apps.
• Experience with web services integration: Mid-Server, SOAP, REST.
• Strong scripting: JavaScript, Glide, AngularJS; Flow Designer, IntegrationHub.

Responsibilities

• Translate complex business requirements into technical designs using ServiceNow.
• Lead development of ServiceNow applications.
• Provide technical guidance to other developers.
• Develop, configure, and enhance ServiceNow apps.
• Stay current with ServiceNow products and trends.
• Conduct technical assessments and recommend improvements.
• Review functionality and perform testing (unit, system, integration).
• Debug and fix issues; document technical and functional specs.
• Demonstrate applications to product owners and end users.
• Support platform upgrades and regression testing.
• Ensure security, scalability, and maintainability of solutions.

Skills

ServiceNow

GRC

ITSM

App Engine

Scoped Apps

SOAP

REST

JavaScript

Flow Designer

IntegrationHub

AngularJS

Agile / SAFe

SCRUM

Education

Bachelor's Degree

Tools

Mid-Server

Job description

Job Family: SAAS/PAAS/Cloud Application Development

Travel Required: Up to 10%

Clearance Required: Ability to Obtain Secret

What You Will Do

• Help translate complex business requirements into technical designs and solutions using ServiceNow.


• Lead the development of ServiceNow applications, ensuring alignment with business objectives and best practices.


• Provide technical expertise and guidance to other ServiceNow developers.


• Develop, configure, and enhance ServiceNow applications.


• Stay current with ServiceNow products, features, and industry trends to drive innovation.


• Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.


• Conduct reviews of functionality developed by ServiceNow development team and perform unit, system, and integration testing.


• Debug and fix technical problems.


• Support the development of detailed technical and functional documentation.


• Provide demonstrations of developed applications to product owners and end users.


• Participate in platform upgrade activities, including regression testing and reconfiguration.


• Ensure the security, scalability, and maintainability of ServiceNow solutions.

What You Will Need

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.


• Minimum of FOUR (4) years of professional experience.


• Bachelor's Degree (Computer Science, Information Technology or Business is preferred)


• Experience with Software Development Lifecycle methodologies, deliverables, and controls.


• Excellent verbal and written communication skills.


• Expertise in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.


• Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.


• Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.


• Experience working in an Agile environment.


• Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.

What Would Be Nice To Have

• Ability to commute to client or corporate offices within the Washington, DC metropolitan area 2-3 days per week.


• ServiceNow certifications (e.g., CSA, CIS, CAD)


• Experience with web services integration, specifically Mid-Server, SOAP, and REST preferred.


• Agile, SCRUM or SAFe certifications.


• General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment.


• Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.

The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organization needs.

What We Offer

• Medical, Rx, Dental & Vision Insurance


• Personal and Family Sick Time & Company Paid Holidays


• Parental Leave


• 401(k) Retirement Plan


• Group Term Life and Travel Assistance


• Voluntary Life and AD&D Insurance


• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts


• Transit and Parking Commuter Benefits


• Short-Term & Long-Term Disability


• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities


• Employee Referral Program


• Corporate Sponsored Events & Community Outreach


• Care.com annual membership


• Employee Assistance Program


• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)


• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com