ServiceNow Developer

System One; Town of Florida (NY); On-site; USD 95,000 - 125,000; Full time

Job summary

System One in Miramar, FL is seeking a ServiceNow Developer to design, develop, and maintain ServiceNow solutions that support IT and business processes. You will configure and customize applications, implement workflows, and integrate the platform with other enterprise systems to deliver reliable, user-friendly experiences.

The role requires 4–5 years of hands-on ServiceNow experience, strong collaboration with IT and business stakeholders, and the ability to troubleshoot, test, deploy, and

Qualifications

• 4–5 years of hands-on experience with ServiceNow development, configuration, and customization.
• Experience building workflows, business rules, UI policies, and client scripts.
• Experience integrating ServiceNow with REST and SOAP APIs.
• Familiarity with ITIL processes and best practices.

Responsibilities

• Own the development of the ServiceNow platform to standardize intake, workflow orchestration, and integrations.
• Develop, configure, and customize ServiceNow applications and modules to meet business requirements.
• Implement and maintain workflows, business rules, UI policies, and client scripts.
• Collaborate with IT and business stakeholders to gather requirements and translate them into technical solutions.
• Integrate ServiceNow with other enterprise systems using REST, SOAP, and other APIs.
• Troubleshoot and resolve ServiceNow issues related to functionality and performance.
• Test, deploy, and document ServiceNow solutions.
• Maintain data integrity and compliance with standards.
• Assist in upgrading instances and applying patches.
• Provide technical support and training to end users and junior developers.
• Stay current with ServiceNow releases and recommend improvements.

Skills

ServiceNow development

REST/SOAP integration

ITIL familiarity

Troubleshooting & debugging

Job description

Job Title: ServiceNow Developer

Location: Miramar, FL

Overview

System One is seeking a ServiceNow Developer for a long-term opportunity in Miramar, FL. This individual will play a key role in designing, developing, and maintaining ServiceNow solutions that supports IT and business processes. This individual will be responsible for configuring and customizing ServiceNow applications, implementing workflows, and integrating the platform with other enterprise systems. The developer will work closely with stakeholders to understand requirements, troubleshoot issues, and deliver high-quality solutions that enhance operational efficiency and user experience. The ideal candidate will demonstrate strong technical skills, a collaborative mindset, and a commitment to continuous improvement within the ServiceNow environment.

Responsibilities

• Own the development of the enterprise platform ecosystem using ServiceNow to standardize intake, workflow orchestration, CMDB alignment, and cross-platform integrations that enable end-to-end visibility and consistent service delivery.
• Develop, configure, and customize ServiceNow applications and modules to meet business requirements.
• Implement and maintain workflows, business rules, UI policies, and client scripts within the ServiceNow platform.
• Collaborate with IT and business stakeholders to gather requirements and translate them into technical solutions.
• Integrate ServiceNow with other enterprise systems using REST, SOAP, and other APIs.
• Troubleshoot and resolve issues related to ServiceNow functionality, performance, and integrations.
• Participate in testing, deployment, and documentation of ServiceNow solutions.
• Maintain data integrity and ensure compliance with organizational standards and best practices.
• Assist in upgrading ServiceNow instances and applying patches as needed.
• Provide technical support and training to end users and junior developers.
• Stay current with ServiceNow releases and new features, recommending improvements to enhance platform capabilities.

Requirements

• 4 to 5 years prior experience with software analysis, design, development, testing, debugging, integration, deployment, support and documentation of core and web based systems following the software development lifecycle, or combination of applicable experience, education, and training which provides the knowledge and skills needed to perform job duties.
• Hands-on experience developing, configuring, and customizing ServiceNow applications and modules.
• Solid understanding of ServiceNow platform capabilities, including workflows, business rules, UI policies, and client scripts.
• Experience integrating ServiceNow with other enterprise systems using REST and SOAP APIs.
• Familiarity with ITIL processes and best practices.
• Proven ability to troubleshoot and resolve ServiceNow platform issues.Experience with testing, deployment, and documentation of ServiceNow solutions.

Strong analytical and problem-solving skills.

Effective communication and collaboration skills with IT and business stakeholders.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #431-IT Tampa