ServiceNow Developer

Valid8 Financial, Inc.; San Ramon (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Valid8 Financial, Inc. is seeking a ServiceNow Developer in San Ramon, California. The ideal candidate will have 3–5+ years of development experience on the ServiceNow platform, including module configuration and API integrations.

This role involves creating workflows, dashboards, and ensuring effective system performance while providing end-user support and training.

Preferred qualifications include relevant ServiceNow certifications and strong knowledge of APIs and data models.

Qualifications

• 3–5+ years of experience developing on the ServiceNow platform.
• Strong knowledge of ServiceNow data models, APIs, security architecture, and scripting.
• Preferred experience with ServiceNow AI.

Responsibilities

• Module configuration for ITSM, HR, SecOps, CMDB, and custom applications.
• Integration with third-party systems using REST/SOAP APIs.
• Support for testing and go-live activities.

Skills

ServiceNow Development

API Integration

Documentation Skills

End-User Support

Education

ServiceNow Certifications (CSA, CIS-ITSM, CAD)

Professional qualifications such as PMP, MCSE

Tools

ServiceNow

Job description

Responsibilities

• Module configuration (ITSM, HR, SecOps, CMDB, and custom applications)
• Integration with third‑party systems using REST/SOAP APIs and MID servers
• Support for testing and go‑live activities
• Documentation and knowledge transfer
• Migrate ServiceNow configuration/customization between environments
• Apply best practices for ServiceNow instance management and performance tuning
• Provide end‑user support and training on ServiceNow capabilities
• Stay current on ServiceNow platform capabilities and best practices
• Create a form to prepare quotations, if the state requires
• Create state defined, SLA‑based templates
• Create workflows that efficiently manage state‑defined processes
• Make the tool web accessible
• Create interface with the state system to capture information on providers through auto‑population of key data based on matching data from the phone system where the caller was verified
• Ensure the tool will assign and reassign tickets based on automated rules/specified criteria
• Create dashboards and reports
• Resolve/mitigate defects found from User Acceptance Testing
• Customize fields based on state requirements

Qualifications

• 3–5+ years of experience developing on the ServiceNow platform
• Strong knowledge of ServiceNow data models, APIs, security architecture, and scripting capabilities
• ServiceNow certifications (CSA, CIS‑ITSM, CAD, or similar) preferred
• ServiceNow AI experience preferred
• Professional qualifications such as PMP, MCSE are beneficial